Poor quality inks & customer service from Brittannia Inks

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FairOpinion's review of Britannia Inks - www.britanniainks.co.uk

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“Poor quality inks and customer service from...”

Written on: 05/08/2017 by FairOpinion (1 review written)

Brittania Inks Twinpack special deal of two full sets of compatible inks for Canon Pixma 4950 inkjet printer.

fast forward a couple of years from the last review and things have gone further downhill in 2017.
Ink quality for my Canon inkjet very poor, unfortunately ordered the twinpack special offer
They asked me (reasonably enough) if I could try the second set which I did with the same result.
Asked for an address to send them back three times without success, then they said no need to post them back, just a scan of a print would do, so this was done.

No refund but then it all got very creepy and intrusive when they asked me to verify my phone number so someone could talk to me about it as this would help if others had the same experience.
Not wanting to be their guinea pig I asked them not to phone but any further communications must be by email and that a simple refund was all I needed.
No reply since and it is clear they won,t tolerate criticism of their products or refund your money.

Left it as a typical online ripoff and gave them a "nice" writeup in our photo forum rogues gallery but in the meantime have found an online supplier of genuine Canon inks at a good price.
Avoid this company at all costs, not worth the bother.

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