Topps Tiles Reviews - www.toppstiles.co.uk

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★★★★☆
3.8 / 5
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Latest Reviews

★☆☆☆☆

“sales ploy ”

Written on: 03/07/2018 by Jarrodjohnglover (1 review written)

Published 1 seconds ago Unacceptable service Unacceptable service ! After visiting the Tunstall shop we enquired on some expensive bathroom tiles .We told the sales person that we had a budget of £500 ,we proceeded to give the member of staff detailed drawing of the bathroom with all the sizes .He told us what we needed, and with purchased the tiles at the budget price .After employing a professional tiler to fit the tiles , 3 days in of the fitting of them ,he asked me where the… Read Full Review

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★★★★★

“Topps Tiles Sevenoaks Fantastic!”

Written on: 18/04/2018 by KentDani (3 reviews written)

I have recently used Topps Tiles Sevenoaks for a new extension and have found their customer-facing team to be a wonderful asset, full of enthusiasm and helpful advice. I would recommend this tile store highly, pop in! Thanks for all your help and I look forward to browsing your collections again soon… Read Full Review

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★☆☆☆☆

“Rubbish service from the stone ages”

Written on: 14/08/2016

Whatever you do, please do not make online payments to this company! The whole point of making an online payment is to ensure qiuck and efficient results but with Topps Tiles it is just the opposite because apparently they process the payment through a "third party". There client care line are unable to help and just repeat" computer says no" type if responses. Absolutely terrible service!… Read Full Review

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★☆☆☆☆

“ToppsTiles commends charlatan who can’t tile and has...”

Written on: 28/05/2016 by Dean237 (1 review written)

I moved my family to Bearsden near Glasgow from Lytham St Annes in Lancashire. I didn’t know any tradesmen in the area but knew Toppstiles from my previous home so went to our nearest store on Great Western Road and asked the manager “who was good?” The store manager gave me the business cards of several commended tilers. Armed with these commendations I made a few phone calls, I short listed three tilers and narrowed that down to one based on availability. He wasn’t the cheapest or… Read Full Review

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★★★★★

“Blackpool store - great customer service”

Written on: 06/12/2015 by 89Sloan (1 review written)

nipped in at 3.45 on a Sunday as they shut at 4pm. The two guys made us feel really welcome and the customer service was exceptional. We purchased our wood laminate flooring and got loads of advice on underlay and scotia' and came out of the store beaming because they were so lovely! Would 100000% buy from tops tiles again as we felt really looked after x… Read Full Review

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★★★★☆

“Helpful friendly staff”

Written on: 26/11/2015

I always use Topps Winchester if I need tiles. They are very friendly and very helpful. On my recent visit to buy tiles for my bathroom the assistant went out of his way to help me select the right tiles that would match perfectly. They insisted on loading the tiles into the car which was great as they were very heavy. In all very happy with the Winchester store… Read Full Review

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★☆☆☆☆

“very slow refund”

Written on: 18/09/2015 by Abby239 (1 review written)

I ordered and paid for goods online and was contacted several days later by topps torquay to be told they were no longer stocked. I was offered a refund and nearly to weeks later I am still waiting. very poor service… Read Full Review

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★★★☆☆

“Stores and service OK but not the best prices”

Written on: 16/06/2015 by cube_lsd (7 reviews written)

We are undergoing a significant renovation on our house and as part of this project, we were looking to completely refurnish three WC/bathrooms and to tile two of them. Staff at the Guildford branch were friendly enough when we visited and browsed but what we are finding after researching products and suppliers (both store-based chains and online providers), are that Topps Tiles can be pricier in relative terms even compared to those firms have bricks and mortar stores. For the tiles we… Read Full Review

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★★★★★

“Fantastic Customer Service!”

Written on: 17/04/2014 by Goldenagerockchick (1 review written)

Having taken until the 11th hour to decide which mosaics I wanted & with Easter looming, I rang the Fareham branch to see how soon my tiles would arrive. They didn't have any in stock but arranged for Bognor (who had plenty) to get my order over to Chichester where the Fareham manager was going the next day anyway & had them back at the Fareham branch in time for us to pick them up the next evening! Very impressed! The staff there are all friendly & happy to advise without being pushy. I… Read Full Review

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★☆☆☆☆

“Do not buy online”

Written on: 20/12/2013 by TQ11 (2 reviews written)

Please avoid buying online from topps tiles. The order isn't actually processed online, but by the local store (in my case it was the Ruislip store). Having purchased online, the order showed as pending for several days (actually, 2 weeks after delivery it is still showing as pending), so I rang the fulfilling store to find out what was happening. They claimed the shipment had just arrived and they would call me to arrange delivery. The delivery arrived at the agreed time, but 4 tiles were… Read Full Review

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★★★★★

“We always use Topps Tiles”

Written on: 13/12/2013 by charrop78 (1 review written)

If it is quality you are after then Topps Tiles is the place to go. We use the Chesterfield branch all the time. We particularly like there quality adhesives and sealants (which come in various matching colors). They offer friendly advice whether you are an amateur DIY'er or professional with a quick question. There stores are easily laid out for natural stone, wall and floor tiles all on separate isles, making it easy to chose the tiles you need. Also offering a wide array of top brand… Read Full Review

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★★★★★

“First class service .”

Written on: 20/09/2013

I previously used another tile supplier but now use topps tiles due to the first class service I recieved from the manager and his staff at the slough branch of topps tiles. I had a concern over the choice of tile adhesive required for a floor job. The manager spent time discussing this with me and explained which adhesive would be comparable for the surface that had to be tiled. I have used the same store since and the same level of customer service was given each time… Read Full Review

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★★★★★

“TOPPS FOR TILES!”

Written on: 02/07/2013 by PutTheRecordStraight (1 review written)

Great service from many different branches, I sent all my punters here and very rarely get complaints… Read Full Review

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★★★★★

“Topps top class service”

Written on: 18/03/2013

We had very helpfull advice from the staff in the Poole store and the results in our bathroom could not be better. Would come again if we do any more tiling… Read Full Review

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★★★★☆

“Service was the best of all the Tile Outlet in Colchester”

Written on: 17/03/2013 by MrPaulBrint (1 review written)

My name is Mr Paul Brint of 6 Leam Close, Colchester. We had been going around and around in all the tile outlets in Colchester and we were getting nowhere, until we went to Toppstiles in Peartree Road Stanway in Colchester, we were met at the door by Neil Southgate(Asst Manager)who made us very at ease as we were getting very frustrated as until now, as we were unable to find what we were looking for in other outlets. Obviously we gave him some ideas as to what we were looking for and showed… Read Full Review

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★★★★★

“fab service and range”

Written on: 03/02/2013

big up to kevin and george from the windsor store for great customer service. i'm hugely impressed at kevin's knowledge and help and advice… Read Full Review

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★★★★★

“Topps Tiles are great!”

Written on: 31/01/2013

We went to our local Topps tiles at Boston and we had very good customer service. Andy went out of his way to find the tiles that we wanted, he couldn't have been more helpful! We are very pleased with our choice and can't wait for the bathroom fitter to come!!… Read Full Review

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★★★★★

“Topps the Top”

Written on: 23/01/2013 by Joyces (1 review written)

We've been looking at renewing our kitchen for years and have now got down to business. We have used Topps before for supplying laminate flooring in a number of rooms in our house, but have branched out and selected Regal charcoal polished porcelain tiles for our new kitchen. We did a lot of research on various types and costs of flooring from different suppliers and basically, John at Topps (Newport, Isle of Wight)couldn't have been more helpful. He guided us through the whole process of… Read Full Review

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★★★★★

“Fantastic friendly service A*************”

Written on: 03/01/2013 by Elle3493 (1 review written)

Found the tiles I wanted to replace the Lino ( after flooding my kitchen 2 days before Christmas ) oooops! Rang my local topps tiles ( Carmarthen ) but they dident have enough in stock.but the man was very helpful and rang another store ( cross hands) where they had my required amount.went and got them.them man ( lee) was lovely and carried all my stuff to the car.nothing was too much bother very willing to help and to listen and give advice overall A **********… Read Full Review

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★★★★★

“Toppstiles tiles are top”

Written on: 02/01/2013 by JaneSAug (1 review written)

Purchased from tower retail park Poole. Staff friendly, knowledgeable and very helpful. Delivery date as quoted -goods loaded for me and all done with a smile. Excellent service -a rarity nowadays! Will definitely go back for bathroom tiles… Read Full Review

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