written by LeeThomas001 on 14/01/2017
Easy to buy from, fast delivery. Simply brilliant. Product as described. Excellent communication.
written by sxKennedy433 on 26/08/2016
Bought a pair of these Moccasin Slippers and they are FANTASTIC. The price is amazing for the superb quality, and I won't hesitate to recommmend them, as they are the best slippers I've ever bought.They're so good both my daughters want a pair so currently waiting for them to come back in stock so I can order them!!!!!!
written by oldfossil on 06/04/2016
Thank you for your excellent service! My goods arrived within three days of placing the order. I am delighted with both the quality and keen price of the goods and would definitely recommend you to friends and acquaintances.
written by on 03/04/2016
He was more than helpful. Service excellent and delivery super fast. Would highly recommend using them. Thank you. Very happy :-)
written by Richardweddingtons on 23/02/2016
Title says all - Thank you.Ordered E washers as spare parts for a product we sell. We had a missing washer so we purchased a spares kit, great value for money
written by Reevesqi279 on 31/01/2016
Ordered post reflectors yesterday and they arrived today. Good communication and well packed. First class service
written by StacyDrew on 06/11/2015
Ordered moccasins on the Tuesday afternoon and delivered Wednesday morning. Excellent service and the moccasins are exactly as described (and very comfortable!). No hesitation in using them again and recommending to others.
written by Hillybillys on 04/09/2015
very good items at fantastic prices delivered quickly-Will try to use them as much as possible.Very good customer care with good e.mail dialogue to ensure the transactions run smoothly-Thanks to the person I dealt with .Good old fashioned customer care makes a big difference.
written by Melanyd1967 on 21/12/2014
Fast delivery yet again, best company to deal with please keep it up guys, thank you.
written by McCullochdx1990 on 31/08/2014
Ordered 22 reflectors for my motor home so it stands out at night no need for the running lights to be left on when parked. Adhesive is very strong and sticks firmly so be careful when fixing on,there great reasonably priced & very quick delivery, well done to Tools & Leisure.
written by Blake139 on 05/08/2014
I searched for my purchase on line and came across this company who I found to be very competitive on price. My order was dispatched the same day and arrived within 2 days. The items I ordered were well packed and protected, I would gladly use this company again.
written by on 04/01/2014
Having bought some simple round reflectors to protect a new fence I can say the produce was A1 and the delivery speedy. Would recommend this company.
written by on 01/01/2014
These slippers are as good as I normally get from Marks and Spencer but a lot cheaper and it helps that there is free delivery. Will definitely use again. Quick delivery too.
written by NONEATALL1 on 12/11/2013
They do all sorts of different tools but the one thing they dont do is put their telephone number on their website which is very frustrating when you want to ask a question. I started to prepare an order but decided not to persue it as I could not ask the question I wanted. Now I am bombarded with emails which I dont want, would I use them again, NO NO NO!!!
written by on 26/04/2013
i recieved absolutely fantastic service from tool/leisure,items ordered were very reasonably priced and fast delivery.i am more than happy to deal with this company again.regards richard corner house garage.
written by on 08/03/2013
I ordered two pairs of Moccasin slippers on 7th March and they arrived the next day! The website was very easy to use and my transaction went through trouble free. I was kept updated with 3 separate emails of my order processing and dispatch. I was amazed and pleasantly surprized to receive my order the following morning! The slippers were very good quality, true to size and nicely packaged; an excellent buy for £6.99. I would thoroughly recommend this company, I do most of my shopping online and there are not many companies that can match up the standard of service I received from Tools and Leisure. I will definitely be buying from this company again.
written by on 21/02/2013
I ordered a pair of moccasin slippers for myself christmas week and I received them today 02/01/13. They are top quality, excellent fit and very comfortable. Certainly are value for money at only £6.99!! Will buy from here again without a doubt.
written by aquatull on 22/01/2013
I found the site easy to navigate and found exactly what i wanted. The price was good and ordering was straightforward. I was impressed with the order updates e-mailed to me and was surprised when the delivery was so quick,something that is lacking with many companies. I was really impressed.
written by on 21/12/2010
Bitter cold around where I live and I believe that toolsandleisure are based in Kent (hard hit), yet when I placed my order I received an email to explain that the order was processed and dispatched but they apologised on behalf of Royal Mail for any delay. I thought that this was nice considering that they as a business had dispatched the goods. I got my order within 4 days, said 3-5 on site so I was pretty pleased to be honest. Perhaps this review is about customer service, although their products are cheap, because it was well communicated with me about delays and an apology, although not needed in the end, was a positive gesture from this business. On-line retailers seem to be getting a lot of flack at the moment so this review hopefully will show that not all retailers are the same. Good work www.toolsandleisure.co.uk and thank you.
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As rated by our community of reviewers
Toolsandleisure.co.uk's Response to NONEATALL1's Review
Written on: 13/11/2013
Thank you for your comments, we take all comments both negative and positive very seriously and try to act on them where appropriate. We clearly state on our site that contact is through email only, this reduces costs and allows us to pass on these savings to customers - all email queries are answered within 15 minutes during normal office hours and if a phone number is left for specific queries we make contact immediately.
All non completed orders receive only one email offering courtesy assistance, if needed, to complete a purchase.