Problem Solved Quickly

Tool Net www.tool-net.co.uk
★★★★☆
4.4
89.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

JamesRD's review of Tool Net www.tool-net.co.uk

“Problem Solved Quickly”

★★★★★

written by JamesRD on 10/07/2014

I have not used this company before but I ordered 2 inspection lamps on the web-site and they arrived promptly. In side the lamp heads themselves well packaged were the bulbs which were sealed in bubble wrap and each in their own box actually placed behind the glass of the lamps - you would think with all that they would be safe so we signed for the delivery as intact. When we came to actually use the lamps some days later we found both bulbs were actually smashed. I contacted the customer services desk and was met with a quick and polite response and the matter was immediately rectified without question. The acid test of any company is how they respond to a problem - with a first class service in this case!

  • Inspection Lamps

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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