Plugs arrived damaged & dead (three seperate orders)

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Guest's review of Thompson & Morgan www.thompson-morgan.com

“Plugs arrived damaged and dead (three seperate orders)”

★☆☆☆☆

written by on 20/06/2012

Ordered club root resistand brassica collection £10.99 expected healthy miniture plants got rotting and broken plants

ordered coulourded cauliflower collection £5.99 expected healthy miniture plants got rotting and broken plants

noe of them were viable plugs.

have they changed supplier? I ordered thinking I was going to get viable plants that could be planted on/out. this would have saved me some time and greenhouse space. The plants smelled bad too. I suspect they had been in transit too long but still, they were no more thatn seedlings and I ordered plants.

  • Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Thompsonmorgan's Comment

Written on: 16/07/2012

Thank you for your comment, for which I am very sorry we have not responded too.

I hope that you have been in contact with us to enable us to resolve this issue for you. If this is not the case, please contact us at [email protected] as we would like to try and make amends.

Kind regards
Thompson & Morgan Customer Care Team

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