Disappointing seed potatoes, no customer service response

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Simply Seeds - www.simplyseed.co.uk
★★★★★
4.6
From 341 reviews
94.0% of users recommend this

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EthenPreston330's review of Simply Seeds - www.simplyseed.co.uk

“Disappointing seed potatoes, no customer service response”

★★☆☆☆

written by EthenPreston330 on 23/02/2016

Previous seed orders have been fulfilled promptly and with the exception of one had a good yield in germination. The all seasons seed potato selection however was very poor with the Pink Fir Apple being very small and only two showing signs of chitting with three just shrivelling up, likewise the Desiree variety had two potatoes which have failed to chit and on has just rotten.
Two contacts through the website have been totally ignored by Simply Seeds and the review via their website pointing out these issues has not been published. Presumably this is how they manage their high ratings on their website.
With the potato shipment it would have been beneficial if they had considered the temperature on the potato shipment as they arrived on one of the coldest days of the year, but the lack of response from customer service has to be the biggest issue here. I shall be avoiding in the future.

  • All Season Potato Seeds Collection £7.95

    Goods purchased & cost

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  • Customer Service

  • Quality of website

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