Doors were fine but not the service

we are self building a new home and ordered doors from savoy timber but would now stick to the national merchants suppliers we have previously used since savoy timber first ignored the delivery instructions and I paid extra for next day delivery which would have been the monday when we were on site. We were not there on tuesday and I had to arrange to be there and I don't drive so my daughter had to get me there. They were delivered by a corrier which was one lad and a hand opperated pallet lifter to the kerb side as he was not allowed to set foot on my drive. My daughter and I had to carry each door in the house they were heavy and her children had to be strapped into the car seats while we did this. The corrier only has a 20 minute slot for each delivery so he was about to go when we got there so this was overall a bad service compared to the well equipped delivery service we get from the national builders merchants