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356Barrett's review of Poles Direct - www.polesdirect.com



Written on: 04/09/2014 by 356Barrett (1 review written)

I placed my order 15/9/14,payment was taken immediately from my bank account as i payed by visa debit card. 10 working days later I still hadn't recieved my order. It took three phone calls to customer services, (who said they would ring me back, but didn't) to be then told that the delay was due to out of stock brackets and they would contact the manafacturer. Because they could not give me an estimated delivery date I decided to cancell my order, which they did. The only other problem was they said I would not recieve a refund for another 4-5 working days! which I thought was a long time cosidering they had taken my payment immediately 10 days previous and now I was going to have to wait ? another week to get my money back.

  • Goods purchased & cost

  • Still waiting


  • Customer Service

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