Customer service (highly valued in this day & age)

★★★★★
5.0 / 5
100% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Pages DIY www.pagesdiy.com

★★★★★

“Customer service (highly valued in this day & age)”

Written on: 14/07/2012

Phoned for replacement parts for my ancient sliding doors.Not in stock,however Pages DIY.did say that they had some on order and would contact me as soon as they were available.True to their word they did.I ordered the parts,mid-day on the 9th of July,delivered ,mid-day 10th.July.
This was not a large order,nor am I an established company,just a plea for help,from an unknown potential customer.What a change in todays climate to find a company that will go out of their way,do as promised and the delivery was next day as promised.I rate this company very highly for their customer service,long may this company prosper. ,Stan Smith
Birmingham.

  • sliding door brackets,,,17-1610-000.

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Pagesdiy's Comment

Written on: 08/08/2012

Thank you for this fantastic feedback! It is much appreciated. As a small independent retailer we are well known in our local community for our reputation alone.

We aim to offer the same quality service to our internet customers though both our online stores PagesDIY.com and SlidingWardrobesUK.co.uk and our ebay shop.

Thanks again for the feedback!

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