Mackays of Cambridge Reviews - www.mackay.co.uk

★★★★★
4.7 / 5
95% of users recommend this
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★★★☆☆

“Product was faulty twice”

Written on: 17/05/2014

I bought a replacement charger for my electric drill. First one didn't charge at all. The replacement took 6 weeks to come and when tried out, didn't work again. A check showed that the unit was producing 9.8 volts rather than 14.4v. Awaiting a further replacement. To be fair the team at Mackays are very helpful and if the manufacturer is supplying faulty goods, then what can Mackays do?… Read Full Review

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★★★☆☆

“Quite Hard Work”

Written on: 18/11/2013 by Mars_Express (1 review written)

I ordered a Cutting guard for an angle grinder, quoting its stock number. I was sent a Grinding guard instead, but it was labeled with the stock number of a Cutting guard. First, I had to email twice over a period of a week before I received a reply, which was to the effect that the correct guard had been sent. Mackay's did not know the difference between the two, and had been supplied (and were selling, presumably) Grinding guards labeled with the stock number of Cutting guards. The two… Read Full Review

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★★★☆☆

“Taymar 170g gas cylinder”

Written on: 17/09/2013

Prices not the best but may be hiked because of their 'free delivery but low enough to encourage oerdering online rather than a trip to builder's centre. Order processing quick and delivery via Royal Mail good. Web site could be improved to give a more professional image e.g. remove those distracting ad images on home page or make them a lot smaller and in particular online stationery such as emailed purchase order needs urgent attention. Product is what is says on the can so nothing I can… Read Full Review

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★★★☆☆

“Over packaging of minute items”

Written on: 27/08/2013 by noneatallaaaa (1 review written)

The product seems fine although I have yet to use it. However I do question the somewhat excessive use of packaging on such a small parcel. Do you have an environmental policy? If so can you provide a copy of it? If not, you probably need to work on one. I would be happy to help in this respect and look forward to your response… Read Full Review

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★★★☆☆

“Navy Boiler Suit”

Written on: 26/12/2012 by dickyboy967 (1 review written)

Although we recieved this order quickly we are disappointed in the size which proved to be different from the label we measured the suit at 42" across the chest and the label states 44" and the boiler suit, although a good item is too small… Read Full Review

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★★★☆☆

“solid”

Written on: 06/12/2012

Good price, but slow delivery… Read Full Review

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★★★☆☆

“Supply of 9mm X 1 taper tap”

Written on: 18/09/2012

This was an expensive item, and whilst willing to pay a fair price I was very disappointed in the cost of delivery. I was charged £8 + VAT, but the actual cost of postage was £1.20. Packing involved putting it a jiffy bag. The drop down menu did not provide the option for standard postal delivery, but only "express" options. In fact it was not Express and was delivered by the Postman doing his normal round. This appeared to be a form of deception to me and hence I would be reluctant to… Read Full Review

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