Mackays of Cambridge Reviews - www.mackay.co.uk

★★★★★
4.7 / 5
95% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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★★★★★

“Highly Rated Supplier”

Written on: 06/09/2012 by Teacake (2 reviews written)

I ordered a couple of items of waterproof clothing from them. One of them arrived promptly, the other was out of stock. As there was several weeks before the item came into stock I was given the option to cancel or wait. I waited and the item was delivered when they said it would be. I've since placed another order with them and received good service and prompt delivery. I'd definately use them again. They have a good website and they answer the phone if you have enquiries. My only criticism is… Read Full Review

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★★★★☆

“Roof ladder adaptor”

Written on: 06/09/2012

Swift, smooth and pleasant transaction. Would certainly use again. Great service… Read Full Review

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★★★★☆

“Excellent response time and value for money.”

Written on: 06/09/2012

Everything about this transaction was as I would have wished it to be. I would have given five stars if my pre-purchase online technical enquiries had been responded to more enthusiastically. Most importantly, I would rate Mackays as "Trustworthy". AMdHRZEP… Read Full Review

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★★★★★

“Supply of Draper part”

Written on: 04/09/2012

I urgently needed a safety-related part (cutting guard) for a Draper angle grinder. Mackays had it in stock, their website was easy to use, the price very reasonable and the ultimate delivery fast, product well packed and in excellent condition. I could not reasonably ask for a better service. I have no hesitation in recommending Mackays to other people. … Read Full Review

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★★★★☆

“Patina wood finish”

Written on: 02/09/2012

Patina seems to be difficult to buy compared to few years ago when I was first introduced to it for stick making, but Mackay's had it in stock at a very competitive price and it was delivered quickly. I shall definately use Makay's again - Many Thanks… Read Full Review

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★★★★★

“Draper Garden Shears”

Written on: 31/08/2012

The product was as advertised and was priced competitively. It was also delivered promptly and in good condition. The Draper 03304 Expert Garden Shears are a delight to use compared with my old and heavy garden shears. They are light in weight, the blades are beautifully sharp and the soft grip handles makes them easy to hold and manoeuvre. I feel more in control of what I'm cutting with these than my heavy electric hedge trimmer and I don't have to worry about cutting through the flex… Read Full Review

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★★★★★

“easy to order,item arrived quick,very happy,many thanks.”

Written on: 27/08/2012 by gaz2.5 (1 review written)

easy to order,item arrived quick,very happy,many thanks… Read Full Review

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★★★★★

“Hammerite Smooth Black paint”

Written on: 27/08/2012

Ordered this item online as the price was very competitive. Received confirmation or order and despatch information. Arrived within 3 days, well packaged and sealed incase of spillages. I ordered the 750ml size but not being familiar with how big a tin that would be, I wish I had ordered a bigger size. Would use this company again. A very good service… Read Full Review

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★★★★★

“Fast sevice easy ordering”

Written on: 25/08/2012

good value for money, good web site… Read Full Review

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★★★★★

“ACCURATE & PUNCTUAL”

Written on: 23/08/2012

Item arrived very quickly, well packaged & as described and expected.Could wish for no more. AMdHMYFN… Read Full Review

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★★★★★

“Bosch Jigsaw Spares”

Written on: 23/08/2012

Even though I live a long way from Cambridge I know of Mackay's reputation through family in the area who've used them for years. I found the spares i needed quickly and easily online and my entire shopping experience was fast, simpel and ultimately rewarding, not to mention good value. I was told I'd find the right parts and receive great service and I did - what more can i say?… Read Full Review

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★★★★★

“Raaco toolbox”

Written on: 23/08/2012

Well chuffed with purchase, bought a raaco toolbox fot £14 , cheapest available on ebay was £28.yours was also free postage which arrived two days later, many thanks I was a well happy customer . … Read Full Review

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★★★★★

“Victorious Victorinox”

Written on: 23/08/2012

I have been shopping at Mackays for over 50 years and not once have the helpful members of the firm failed to find or make and provide me with precisely what I wanted Once you have had a Swiss Army Knife you are lst without one. I lost mine and looked around for a replacementonly to find alimited selection at inflated prices until I looked at Mackays on line and found the Huntsman a two blade compact knife with some good useful gizmos exactly replacing the one I had lost with choice of four… Read Full Review

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★★★★★

“Just how I like to be treated”

Written on: 22/08/2012 by Jerryford (1 review written)

I needed ladder clamps in a hurry and I could have gone to any number of retailers to get them.This would have necessitated a 50 mile round trip to Inverness.Mackays delivered to my door within three days and they were considerably less expensive .So all in all I am more than happy with the total experience of dealing with them and would not hesitate to recommend them.They also kept me well informed as to the progress of my order. Terrific!!… Read Full Review

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★★★★★

“CT1 Clear Unique Sealant & Construction Adhesive”

Written on: 22/08/2012

Excellant website made ordering this product very easy and efficient. Price was competative and delivery was quick and on time! The product is used for bonding steel to glass components and appears to be a very strong fix.It leave a crystal clear finish that is essential when the bonding area is visable. … Read Full Review

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★★★★★

“best buy”

Written on: 22/08/2012 by farbod (1 review written)

recommend to all. very useful website good customer service… Read Full Review

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★★★★★

“Silverstream rotary hammer drill”

Written on: 21/08/2012

This is an excellent product and is available in many retail outlets. However the cheapest and without doubt the best for prompt attention and service is Mackays of Cambridge. No-one else could match or beat their price. The item was dispatched very quickly and arrived well packaged, intact and two days earlier that promised. In fact purchase date to delivery date was less than 2 days. The item itself is easy to use with clear and easy to understand instructions. The power is fantastic and has… Read Full Review

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★★☆☆☆

“6 weeks waiting!”

Written on: 01/08/2012

22 Jun 2012: Ordered a drill bit online which was shown as 'in stock'. 01 Jul 2012: Received an email to say wouldn't be in stock till 21st July. 21 Jul 2012: Still no sign of drill bit. 01 Aug 2012: Still no sign of drill bit. No information received since 01 Jul. Called Mackay and was advised still not in stock. Cancelled order. Full refund received. … Read Full Review

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★★★★★

“Great service”

Written on: 21/06/2012

Delivery was quick and site was cheaper than shopping on one of big boys. Site was clear and although some images were missing the information I needed was displayed clearly. The checkout was simple and not overly cumbersome like some I have used. I would definately use again… Read Full Review

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★★★★★

“A little gem!!”

Written on: 08/06/2012

After spending a frustrating time at the local hardware stores I found this shop completely by accident. The shop has been trading for nearly 100 years and you can see why with a fantastic product range backed up by some great service. The shop is situated right in the city centre and although I walked there is ample parking to the rear of the premises. The stock range is huge including a lot of hard to find items that I have not seen for years. I was not sure of the exact name for the item I… Read Full Review

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