WATCH OUT & BEWARE

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PenelopeC's review of Just Lawnmowers - www.justlawnmowers.co.uk

★☆☆☆☆

“WATCH OUT & BEWARE”

Written on: 02/01/2018 by PenelopeC (1 review written)

Misled over item purchased. Machine unusable after three days usage. Wheel off, axle broken, cable burnt. What they sent me was unsuitable and not fit for purpose. Actually dangerous as it became entangled in low lying bramble and long grass. When I re referred back to the website I realised they had sent to me completely different machine to what I had ordered. Menacingly, they are now saying that on full inspection they will only give me refund. Insinuating It should be in perfect condition and ignoring photographic evidence provided. The machine I received was not the scythe mower I thought I had bought. I am £1600 out of pocket, been unable to clear my land and they are trying to get out of giving me a full refund.

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  • Quality of website

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Justlawnmowers's Response to PenelopeC's Review

Written on: 03/01/2018

Dear PL Crofts,

Thank you for your review. We are very sorry to hear that you are experiencing after sales issues, could you please confirm your support ticket number so we can look into this for you?

We look forward to hearing back from you soon so we can investigate the issue.

Kind Regards
Horatio - JustLawnMowers.co.uk

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