JC Electrics www.jcelectrics.com

JC Electrics www.jcelectrics.com
★★★★☆
4.5
91.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

“NO Customer Service, NO tel response, Delivery Problem”

★☆☆☆☆

written by Coleas23 on 26/06/2019

Is this a fake company ? I have paid over £ 500 order.No confirmation about delivery. No response to emails, phone calls

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“"Service", Dimplex Delivery France”

★☆☆☆☆

written by WalterEllis on 14/10/2016

First contact with this company was by message to them from ebay. Their reply referred me to their sales email address which never replied to my second enquiry. On my subsequent order for a value of over £1,000 + weight of ~400kg) I received both confirmation and dispatch notice. The dispatch notice referred me to their website for tracking information. There was NO link to transporter or other details available on said website and it did not function correctly or permit me to create a logon for customers there. Three urgent emails to JC Electrics by different means and still no answer from them on delivery times or details. The telephone number given on the dispatch notice does not function for callers outside the UK even when called on a UK mobile. Delivery was to France and arrived without warning and at great nuisance to myself, the neighbours to the unoccupied delivery address and the truck driver. To say I am disappointed is an understatement and I shall certainly NEVER deal with this company again. Their customer contact and follow-up is non existent, to call this “service” is an understatement. AVOID them!! .

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“First class service ”

★★★★★

written by KenzieFarrell on 29/08/2014

Purchased storage heaters (4) enquiry Monday prompt reply, ordered on Tuesday,delivered on Thursday AM, follow up phone call to check on delivery position, all in all first class service and good price.

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“Offensive ”

★☆☆☆☆

written by on 07/05/2014

I emailed this company to check which heater I needed to purchase before I placed an order with them as it was for a specific purpose - I received a one line response " stop fx ng emailing us " I had never contacted them before and had not been offensive in my email so I was very upset by this one line response. I have emailed since to try and find out what the problem is but they have ignored me. I would not recommend any firm that are so unprofessional that they send out offensive emails like this. I purchase everything via the internet as I do not drive and this is the first time I have ever had such a rude response. Would not recommend.

Was this review helpful? 0 1

“just what i've been looking for”

★★★★★

written by TVRT350c on 16/03/2014

I've had one of these before and have been looking for a replacement for a while. I am very pleased with it as I use this constantly in an airing cupboard as it runs at a very low cost like having a lightbulb on, a lot cheaper than using a tumble dryer. could not do without one of these now. delivered in a couple of days and a good price, happy all round would certainly recommend this product

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“Excellent”

★★★★★

written by BJHill on 09/03/2014

JCElectics have the best price for this fire+ the service and delivery are brilliant !!! Will be using again. The fire looks great in our conservatory ! Lots of positive comments off friends and family . It is heavy , so not so great if your looking for a fire to move around . The colour is light cream which fits in well with our decor .

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“REALLY GOOD SERVICE”

★★★★★

written by LibertyDominguez on 01/03/2014

The service was quick and easy, delivered quickly and was complete which is a nice change :)

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“Fast, efficient service”

★★★★★

written by on 25/02/2014

Very satisfied. Would use them again.

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“Just what we wanted”

★★★★★

written by on 18/02/2014

Excellent product, but the carrier "ChronopostInternational" could not find our house. Instead of leaving the package at our local post office, I had to drive for one hour (return journey), to another town. Not 'JC Electrics' fault.

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“Good website, good prices, excellent delivery. I...”

★★★★★

written by on 09/02/2014

Good website, good prices, excellent delivery. I haven't installed the towel rail yet... just hope it's in good nick!

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“dimplex heaters”

★★★★★

written by on 03/02/2014

Good prices, excellent service and fast delivery, the only problem is driver wouldn't go down driveway and dropped pallet in a carparking space on the drive, leaving us with the problem of getting them to our property, which wasn't easy and took nearly an hour for the heaters and bricks to be moved. Jc electrics excellent service, couriers not impressed.

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“Dimplex 3.4kw Storage Heater ”

★★★★★

written by on 31/01/2014

I had a Dimplex storage heater for 24 years and just decided it was time to replace it like for like as it has proven its reliability, So I ordered a new one from JC Electrics the price was very competitive and it was delivered within 4 days securely wrapped to a wooden palette in perfect condition. very happy with the service. BRIAN.

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“Dimplex electric stove”

★★★★★

written by on 29/01/2014

Did what it said it would do. I am so pleased with the service I have had. The fire is excellent. Top marks for the delivery company Nothing more to say.

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“Towel rail order”

★★★★★

written by on 22/01/2014

Great service and amazingly fast delivery - would definitely use jcelectrics again

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“Dimplex 3.4kw Storage Heater ”

★★★★★

written by beathbeath on 21/01/2014

I ordered above to replace one I had for over 20 years. The service all round was excellent and the website was particularly informative. The packaging was very good. I will be shortly ordering another.

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“Delivery”

★★★★☆

written by Judithe.smith on 18/01/2014

I ordered dimplex radiators and they were delivered within one week from Wales to Northern Ireland, the only problem was that the lorry that delivered them was articulated which had I not had access to a farmyard building would have made it very difficult to get delivery as the lorry would have been unable to get up my drive. Overall the delivery etc was excellent

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“theme radiant fire”

★★★★★

written by on 16/01/2014

Mother in law bought this as like her previou fire.it has 3 bars which 2 work on an economiser so radiate on and off so more economical as is her only form of heating also has convector so perfect for her.excellent customer service from this company and delivery very good too.

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“Delivery turned up unannounced!”

★★★☆☆

written by on 14/01/2014

The prices for NSH were the best I could find on the internet. It worked out cheaper to buy online through JC Electrics and pay for delivery than to buy from a company 10 miles from me. I was told I would be contacted by both JC Electrics and by the courier company to arrange a date for delivery. The delivery turned up unannounced at 10:30am! Had I not been home, what would have happened to the delivery?

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“Dimplex electric fire”

★★★★★

written by Plessington on 13/01/2014

The above fire came at a good price and was delivered after 2 working days I was well informed when to expect the delivery.No complaints from me would not hesitate to buy from you in the future.

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“Just the Job.”

★★★★★

written by on 04/01/2014

I bought this fire for my sister in law as the one she had was worn out. This fire was just what she wanted. Good to look at with the option of one or two bars for heat. The fact that you could just have the light on without the bars was ideal for her as she says that the effect of the flames makes you feel warm. The delivery time was very good and the fire was very well packaged. Overall a good experience. Thank you.

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