Non-existent Customer Service

Greenfingers.com
★★★★☆
3.7
From 320 reviews
67.0% of users recommend this

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DecuJMF63's review of Greenfingers.com

“Non-existent Customer Service”

★☆☆☆☆

written by DecuJMF63 on 05/07/2017

We bought 2 Greenfingers Loreto Directors Chairs at the end of last Summer. The leg on one has completely broken through at a weak joint. Not only is the chair not fit for purpose, it is dangerous. Have emailed "Customer Service" three times over last 9 days, including sending photos to show break and evidence of little use. Their so called 24-hour Complaints Procedure is a sham. Absolutely no response.

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