Wouldn’t order from them if it was free!

Greenfingers.com
★★★★☆
3.7
From 320 reviews
67.0% of users recommend this

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Keengardener123's review of Greenfingers.com

“Wouldn’t order from them if it was free!”

★☆☆☆☆

written by Keengardener123 on 01/05/2018

Ordered a product from them. Fine.
Delivery the following Monday, ok, take the day of work...not delivered.
Called to see why... it wasn’t loaded on the lorry! Delivery would be Wednesday first thing around 8.30. Fine, take the morning off work. (Why did i believe them) NOT DELIVERED!!!
Was told it was coming directly from the supplier and not Greenfingers problem! (They took my money).
Phoned the supplier, they don’t deliver before 9.30 and it had gone to the wrong depot!
Delivery now the following Wednesday.
Another day off work...
Phone call at 16.55 from Greenfingers...it’s been refunded. News to me.
On the phone all she said she could do was apologise...but no apology was uttered.

  • £150

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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