Absolutely diabolical service

Gardening Express www.gardeningexpress.co.uk
★☆☆☆☆
1.5
From 683 reviews
12.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Missnix66's review of Gardening Express www.gardeningexpress.co.uk

“Absolutely diabolical service”

★☆☆☆☆

written by Missnix66 on 12/02/2018

Wrong items sent. Missing plants. Plants damaged and pots crushed on arrival. Rotten bulbs sent. But the worst of this site is the customer service. THERE IS NONE! I must have sent a dozen emails about the missing plants and numerous requests to return the wrong/damaged items in the past 6 weeks but all I’ve received is automated responses saying that they will be in touch. BUT THEY DONT! A one star for these people is too many!

  • £300+

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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