written by on 31/05/2017
First & last time time I have used this company, bought a wood garden parasol
Size 2.7. Placed it in a concrete base, umbrella was closed. The parasole blew over on inspecting the wooden shaft I noticed that the shaft had broke inside the brass ferrell. The wood was in such poor condition causing it to snap. I contacted the company who informed me that in their opinion I had not not taken reasonable care with the item. No mention that the wood used was so poor. The wind at this time was recorded as light/moderate. As the parsasole is so poorly made & in my opinion is total rubish. I have decided not to contest their findings because I would not have want to have another one & to return it is very difficult for an OAP to manage. The old saying you get what you pay for in this world is very true, I will never use this company again
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