written by Rich800 on 26/07/2023
Waiting 2 months for the rest of my purchase and now find out they are not trading anymore, they ceased on 26th June 2023. If my purchased item goes faulty who do I contact under the guarantee.
written by Allanjaz on 18/03/2016
I have ordered on three separate occasions and each time has been trouble free, from the packaging to the delivery times, I have found the service to be faultless. Living in central Scotland it's not always easy to be given this quality of service sadly, good work guys keep it up,
written by dnuop on 29/06/2015
Wanted to know whether they stocked a certain garden tool so phoned. Cheerful and helpful voice the other end of the line confirmed they did. Drove over to Sydenham and found their store (not that easy). Found the tools I needed and was served by a very agreeable young man who was pleasant and efficient. Whole transaction took about 5 minutes as although there were a number of other shoppers they had plenty of counter staff available to attend to you. Delighted I have found this supplier and will definitely use them again and recommend them to friends.
written by KelseyMcWilliams on 06/01/2015
Took my equipment in for a annual service and repairs. The servicing was okay but nothing special and yet very pricey! The repair work was done to a poor standard to which i felt would not last very long. Which is was happened.I then got over charged again to do the repair correctly. BEWARE!! They are only interested in getting as much as possible out of you.
written by Silasl287 on 03/01/2015
Second time I've ordered from FR Jones, on both occasions have received what I ordered without delay,packaged well and competitively priced.
written by EllaTaylor1980 on 18/12/2014
Best price on the Stihl 61 that I could find. The hedge cutter was delivered next day. THANKS!
written by Maloney467 on 13/12/2014
We have used this company only for about two years and are very satisfied with the service on price, stock availability, fast delivery and good customer service. We mainly use the online or phone ordering service but we have called in at Sydenham when we are working South of the river and we haven't been disappointed yet. Have recommended the company to other companies we work with, there comments seem to always be positive.
written by JaidenChilders403 on 09/12/2014
fab service ordeded two seprate orders but they combined them together so i was not waiting for two packages exelent value for money well packaged and exellent communication thank you
written by Brooklynnl71 on 22/11/2014
Thanks to all once again. All items in stock at a great price and always arrive promptly. I try to buy locally but with service second to none,great stock levels and very good prices I now purchase all my forestry tools,chains and wedges etc from the other end of the country at least 20% cheaper than I can elsewhere.
written by Imr46 on 19/11/2014
I ordered a very competitively priced stihl blower at 8:00 pm on Monday evening. It arrived via tracked courier at 9:45 this morning. Excellent service all round. Thank you very much. I will certainly be using you guys again. Ian Robertson Warwickshire.
written by GustavoKirkland1955 on 19/11/2014
Highly impressed with this company, the service was exceptional and especially helpful was he email I recieved letting me know what time my order would arrive in the day it was supposed to. May well be back if another order I have from elsewhere doesn't turn up soon.
written by Dplund on 06/11/2014
Great range of top branded products. Just purchased Stihl Kombi attachment, arrived the next day. Couldn't find lower price on brand new product on the web or in store. Previously email customer services for advice on a product, received quick and helpful reply. Nothing to dislike.
written by Foley126 on 03/11/2014
Placed order Friday morning, delivered Saturday morning, job completed Saturday afternoon. Very pleased with service and most competitive price on the internet.
written by on 01/11/2014
I'm glad to pay less than £20 a blade for replacement Trojan 360 saw blades, but, £4.75p EACH for post and packing?? I bet they come in the same package and it doesn't cost nearly that much to send. I'll do to another site next time that was £20 ish per blade and free delivery.
written by Graham4711 on 30/10/2014
ALWAYS ON TIME GREAT PRICE EVEN WITH POSTAGE ADDED STILL CHEAPER THAN LOCAL SUPPLIER FULLY RECOMMENDED
written by 69Parks on 26/10/2014
First class service from website. Item delivery next working day and well packaged.
written by Mosher28 on 22/10/2014
Great prices and prompt service. Only three orders so far; Nos.1+3 during the ARB Show & APF and No.2 made by phone arrived by courier in less than 24hrs. Friendly staff, willing to help and knowledgeable about their products. I look around for a good deal when I need equipment and FR Jones is always on in my searchs. Frequently, it works out both cheaper and more convenient buying from them, than hunting from dealer to dealer for a part, piece of equipment or PPE.
written by SamuelC1 on 20/10/2014
Ordered Stihl Waterproofs. Great price, good service and quick delivery.Will use again and would recommend to friends and businesses.
written by JohnMcSp on 17/10/2014
This was a pleasant transaction from start to finish, the price was the cheapest I could find, the delivery was next day first class Royal Mail and the product was excellent. I would recommend FR Jones anytime. Thank You
written by Kaitlynny206 on 17/10/2014
I recently purchased a pair of meindl chainsaw boots from frj jones , the order was handled perfectly from start to Finnish the communication was great telling me where and when the parcel was being delivered to , the boots themselves fitted perfectly and so far so good extremely comfortable and not to heavy and seem to be constructed to meindls normal high standard .
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