Crown Tiles Reviews - www.crowntiles.co.uk

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  • Customer Service

  • Quality of website

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Crown Tiles - www.crowntiles.co.uk

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Latest Reviews

★☆☆☆☆

“Awful Customer Service”

Written on: 25/09/2017 by Giuliana175 (1 review written)

I'm really unimpressed with the customer service. The website doubled my order and charged me twice. I emailed customer service on the 14th of September "Hi All, My order has gone through twice and charged me twice.I thought that the order hadn't gone through on my card so I then tried with PayPal but it appears to have gone through twice. Could you please arrange for a refund of one of the orders and to cancel the second delivery as I only want one of each sample. Thank you." The website had… Read Full Review

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★☆☆☆☆

“Cheating on the delivery charge”

Written on: 06/02/2017 by rottidog (8 reviews written)

This is the same company trading online as both Tilechoice.co.uk and Crowntiles.co.uk so you need to watch the prices as the tiles I wanted were £12 per sq m cheaper on Crown Tiles than on Tile Choice with the same delivery charge of £24 under £150. Most of the tiles I compared were way dearer on Tile Choice so opt for Crown Tiles if buying online - check the SKU code number across sites. Also watch the delivery charge. I called up to find out if one box could be any cheaper as £24… Read Full Review

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