Some OK plants, rubbish service

Click here if this is your business
★★★★☆
3.7 / 5
71% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Jaysong173's review of Crocus www.crocus.co.uk

★☆☆☆☆

“Some OK plants, rubbish service”

Written on: 14/06/2014 by Jaysong173 (1 review written)

Large order arrived swiftly: reasonable plants, nothing special. I planted immediately and most are doing OK. However, the anemone japonica White Swan, which I planted within a metre of, and in identical conditions to, a thriving clump which I planted last year have wilted and died within a week despite proper preparation and watering. I have emailed twice with a photograph and had no response. I have phoned the customer care line twice, and each time been put through to the order line who were unable to help in any way. Extremely frustrating. I won't order from them again. I suggest you don't either.

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0