Good customer service - awful plants

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  • Customer Service

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GardenerinFrance's review of Crocus www.crocus.co.uk

★☆☆☆☆

“Good customer service - awful plants”

Written on: 17/08/2013 by GardenerinFrance (1 review written)

Having ordered 8 items only seven arrived in the most appalling condition. Most were half dead and had been squashed into the packing box. Arrived after a week not the 2/3 days promised. Plants could be bought from a nursery at lower prices and better condition. However customer service was excellent and I was offered a full refund and collection of plants immediately.

  • Perennial plants - £92

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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