BuySpares Reviews - www.buyspares.co.uk

Click here if this is your business
★★☆☆☆
2.1 / 5
28% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
BuySpares - www.buyspares.co.uk - Ask a question now

Media Gallery for BuySpares - www.buyspares.co.uk

BuySpares - www.buyspares.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Wrong item sent not replaced”

Written on: 10/05/2018 by derekjordan (1 review written)

ordered a glass shelf got sent a hose, they would not send out the correct item automatically. until i sent it back and expected me to wait 2 weeks for a refund, and then i have to reorder the item… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“One of the best things I have ever done is finding...”

Written on: 20/11/2017 by KiraMcKenna301 (1 review written)

I needed a part for my Bissell carpet cleaner I had a hard job to find it , Then I found this site I spoke to someone on the phone within five minutes it was found and ordered ten and a half hours later the part was on my machine and I must say the part was of better quality than the original part I took off, I would like to thank everyone involved, A first class company I will always use this company again first… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“The most Awful experience ever”

Written on: 23/09/2017 by Carsonyp499 (1 review written)

I paid and my stuff never arrived nor refunded! Avoid them!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Wrong part Zero after sales service”

Written on: 10/03/2017 by DaveMarriott (1 review written)

I search Google for an door seal for my Neff oven (type GB103111PCSG) and Buyspares.co.uk came first on the list. I used this link and went to a list of 14 parts, one of which was titled 'Neff GB103111PCSG Universal 4 Sided Door Seal'. I selected it and on the detail page it states it is suitable for my oven. I ordered it. It arrived and I cut it to size and fitted it. The oven door will not close not because the profile is wrong. Complained to Customer Services via Live Chat only to be… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“DELIVERY NEXT FEBRUARY!!!!!!!!”

Written on: 13/01/2017 by pansypea1 (2 reviews written)

Ordered a washing machine part on a 3-5 delivery 3 days ago. looked at the tracking to see that it was still being processed! called them to ask what was happening as they had taken the money from my account, to be told that THEY would not have the until 4th February..... but could not give us a date when it would be delivered to us. Nothing on their site tells you they have to order parts in, supposing I had paid for special delivery, they would have taken my money but knew they could… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Helpful service and fast delivery”

Written on: 11/10/2015 by Lindalou1 (4 reviews written)

I was looking for a replacement part for my baumatic cooker hood, and could find similar models on other spare parts sites but not my particular model. I went on buyspares online chat, and within minutes was sent a link to my actual model. I ordered it, and it was delivered within 2 days, with full Royal Mail tracking service. Well done, no problems whatsoever. Great service. Thank you… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Did not arrive”

Written on: 30/09/2015

I ordered a microwave plate. Email from company confirms order. Tracking was marked as dispatched. One week passes and no delivery. I phone them and they say there is a problem with the order and will refund my card within 5 working days. No proper explanation only apology. I am back to square one and waiting for the money to go back in my account. They should have told me immediately and I could have gone elsewhere… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Poor Company.”

Written on: 17/09/2015 by iiBarr1994 (1 review written)

This is genuine feedback I left for Buyspares.co.uk.:- "I bought a replacement oven control nob for a "Belling" and was sent this (for a "Stoves" model(sic)), as it is the same for both cooker makes. It comes without the shaft spring though the image shows it with the spring. Disappointed with this and contacted customer service who were either very unhelpful or just incompetent. Was offered a return but would have left me without a working cooker. It fits and does work, but how long will it… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“Brillant goods reliable”

Written on: 09/08/2015 by Bernardn21 (1 review written)

all goods i have got from Buy Spares have been brilliant they are good value and good quality, have brought a range of goods from kitchen to garden all have been delivered /despatched promptly would highly recomend them to everyone. I first think of buy spares now for anything i need in the house or garden i find its easier and more economic to buy on line than be frustrated at trying to park the car and pay for the privalege !!!!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“Ice blocks are so helpful”

Written on: 04/08/2015 by MariyahHorton (1 review written)

What can i say i got some ice blocks from Buy spares which are great delivered in good time, ice blocks are so useful anytime of the year, these stay cold for hours, find them esential to keep my lunch cold/fresh and yes would recomend them to everyone… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Good service, no problems”

Written on: 25/10/2014 by Lawson463 (1 review written)

I ordered a replacement filter for an espresso coffee maker which was thown away by mistake. It arrived in a few days as expected. It was as good as the original. Will definitely use them again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“ Royal mail getting blame for slow deliverly ???”

Written on: 15/08/2014 by dustyie (1 review written)

Still waiting on my package , Royal mail getting blame for slow delivery which i do not believe . A misleading web site , thought I was ordering from an Irish company when I saw .ie… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Buyspares refused to publish my very negative review”

Written on: 21/03/2014

Parts ordered did not fit properly. Part sent for a different model number but Buyspares had both parts under the same stock code. In fairness to them they collected it back for a refund (not yet happened?) at their expense. BUT they refused to put my negative review on the web site… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Rip off restocking fee”

Written on: 11/12/2013

Charged a restocking fee in addition to postage both ways for a returned item. Steer clear unless you are certain you will keep it… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Worst online experience in years”

Written on: 15/10/2013 by netsirk (2 reviews written)

I purchased some BC3 lightbulbs, when they arrived they were not a standard BC3 fitting as described so I complained and returned them. Out of a total of £11.73 they refunded me £1.74 as they were charging me for postage both ways and a further "re-stocking fee", total rip off when the item was incorrectly described in the first place… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

S13625's Response to netsirk's Review

Written on: 15/10/2013

I totally agree with you, I had the same experience as yourself, Would NOT Recommend them to my worst enemy..

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★☆☆

“"DONT EXPECT EARLY DELIVERY"”

Written on: 06/08/2013

ordered 26TH july goods for £32 .& waited phoned 1ST august and was told delivery would be on the 6TH as i only paid for standard delivery .SENT them EMAIL.GOT the order on the third instead .THERE are others that will give next day no extra charge . richard essex… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Cancelled Order”

Written on: 15/05/2013

Bought and paid for a carpet/floor cleaner advertised on their website. They then cancelled my order due to supposedly insufficient stock. They should not advertise and let you purchase something that they have no intention of letting you have. Therefore, very poor service in my opinion. Only plus side is...they let me know it had been cancelled… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“pathetic!”

Written on: 23/04/2013 by MAXLondon (4 reviews written)

I ordered some bags for the vacuum cleaner... 2 weeks passed, 1st call... wait... 3rd week... I was told "sorry they must be gone lost in the mail, we will send them again tomorrow"... another week passed... another call... this time even more complicated... the guy seemed to be as his first day working for the company... eventually managed to trace the order, it came out from his mouth "of course you haven't received them, they are not in stock and will come in stock at the end of this… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview