Westbridge Furniture Designs Reviews - www.westbridgefurniturestoke.co.uk

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★★☆☆☆
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  • Customer Service

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Media Gallery for Westbridge Furniture Designs - www.westbridgefurniturestoke.co.uk

Westbridge Furniture Designs - www.westbridgefurniturestoke.co.uk

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Latest Reviews

★☆☆☆☆

“Westbridge customer service/ Shop”

Written on: 29/10/2017 by avbest (1 review written)

After a number of phonecalls to westbridge Furniture we decided to travel 1.5 hours to Stoke on trent after Westbridge staff told us they had over 600 sofas in stock. We entered the show room which was a complete let down hardly any sofas on display. I asked a male middle aged member of staff where are all the sofas we were told about. His reply was in warehouses I can let you in one of the warehouses I can only let you in for a couple of minutesand he wasn't joking. He then said you have… Read Full Review

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★☆☆☆☆

“No customer service - after payment received”

Written on: 20/05/2016 by KayaMorrison375 (1 review written)

Ordering was fine, money taken straight away, then having to chase for delivery, once delivered parts were missing and others faulty, don't worry, we will order today and they will be sent by airmail, then nothing from them until we chased, the shop claim they didn't know, their staff/fitter called to order the new parts. Totally amateur company, DO NOT USE, unless you want furniture that doesn't fit well, now reporting them to the Furniture Ombudsmen and the CC company for failing to deliver… Read Full Review

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Avbest's Comment

Written on: 29/10/2017

travelled an hour and a half to westbridge furniture. Previous phonecalls staffs told us they had 600 plus sofas we could view. On arrival to show room in stoke on trent we walked around the showroom which was extremely disappointing.
I spoke to a middle aged salesman who was extremely unhelpful. Told us we can view the warehouse he made it very clear we were only allowed a couple of minutes to view. He couldn't and wouldn't tell us what sofas the company had, he also said we had to know what we already wanted before we entered the warehouse.
Never been spoken to or treated by a person in retail. DONT BOTHER GOING TO THIS COMPANY. DONT WASTE YOUR TIME

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★☆☆☆☆

“No support”

Written on: 11/04/2016 by Mike Fitzgerald (2 reviews written)

Trying to get replacement covers for Westbridge sofa. Getting no help at all. Given conflicting advise from different people. What should be a relatively simple procedure is turning into a time consuming cul-de-sac. … Read Full Review

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★★★★★

“First Class Price and Service”

Written on: 08/11/2013 by dave2951 (10 reviews written)

I have purchased quite a few items of Furniture from this company always their prices are below the larger stores and the quality is superb. Delivers is so easy never a let down always at the time they state. On my last delivery they needed to build the Wardrobes and at the same time offered to fit our Curtain Fittings first as the Wardrobe in place would make it difficult for my afterwards. All packaging is taken away and they are so friendly, give them a try… Read Full Review

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