Shoddy returns policy

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Guest's review of Wayfair www.wayfair.co.uk

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“Shoddy returns policy”

Written on: 31/08/2017

I am appauled by the returns policy.
I recieved 1 package from wayfair containing 2 items which i wish to return.
Even though the items have not been opened and still remain in 1 package i am being charged for the return of 2 items at 6.00 each.
This was after a total farce of trying to get yhe items returned using the online method and not being able to submit my request after many many attempts
Absolutley diabolical service i will never shop with wayfair again.

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