Taskers of Accrington Reviews - www.taskers.com

★★★☆☆
2.6 / 5
39% of users recommend this
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  • Value For Money

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Latest Reviews

★☆☆☆☆

“Avoid like the plague !!! They can’t fullfill promises”

Written on: 22/11/2017 by 74Owen (1 review written)

They lie , they don’t action what they have promised !!! Months and months of correspondence , can’t get an answer , customer service is absolutely a joke!!! Do not use !!!! I stress do not use this company it’s an absolute joke !… Read Full Review

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★☆☆☆☆

“Appalling Customer Service”

Written on: 02/11/2017 by Regularonlinepurchaser33 (1 review written)

Appalling service. Terrible online experience. Had difficulty ordering on line because of error on their website. I had to make five phone calls to get it sorted. Waited well over a week then phoned to query the delay only to be told they were out of stock and it was a discontinued line. They said I had been told it was discontinued, which was a complete lie. I asked why no one had notified me only to be told that they were too busy to let people know. On asking to speak to their MD I was told… Read Full Review

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★☆☆☆☆

“REFUSED A RETURN”

Written on: 17/08/2017 by Jane112233 (1 review written)

In May I purchased some replacement seat cushions and covers for two sofas currently supplied by Tasker's. I was given a price for covers and later internals separately by Bernie. In the end, encouraged by Bernie, I ordered both. Unfortunately when they arrived the internals were of very poor quality and so I requested by phone, within 24 hours, to return them. Bernie advised me that he believed this would not be possible but that he would check. I then confirmed in writing as requested… Read Full Review

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★★★★★

“Brilliant service start to finish”

Written on: 26/06/2017 by Wiseyf59 (1 review written)

I'm not sure why there are so many negative reviews on here, perhaps because most people (myself included I must admit) only talk about bad experiences. I went to Taskers in the hope of buying a suite and bedroom furniture for my new home that I hadnt even moved into yet. I was probably a bit of an annoying customer because I didnt really have any idea of what I wanted. Anyway, long story short, I came away having bought a bed, headboard, triple wardrobe, large chest of drawers, 2 x bedsides, a… Read Full Review

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★☆☆☆☆

“leather or NOT leather????”

Written on: 04/04/2017 by 356Sanders (1 review written)

We bought a leather? suite 5+ years ago. after 2 years an arm had to be recovered due to what looked like plastic peeling off. Questioned the quality of the leather and was reassured the leather was 4 grades above normal. The CEO told us this and was the main reason we bought the 3 pieces of lounge suite, apart from being reduced to £2200.00 from £4400.00. After 5 years the covering seemed to "crack" and the black material underneath started to show through - very unsightly. We contacted… Read Full Review

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★☆☆☆☆

“DO NOY BUY FROM HERE”

Written on: 20/02/2017 by m.siraki (1 review written)

toThe managing director (ivon) is the rudest person I have ever had the displeasure of meeting! My mother purchased a rug from there only a couple of days ago after being informed that if it doesn't look nice or isn't the right size that she can return it, she got it home and it was too large so she called the store. The staff were nice but said the managing director had to make that decision as it was a clearance item and he would call us back, this was at 12 noon, no body called us so myself… Read Full Review

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★☆☆☆☆

“Appauling Customer Service”

Written on: 26/12/2016 by Blacklw409 (1 review written)

Purchased furniture costing over £1,500 most appauling customer service still waiting to be contacted after 3 months no response to E mails or phone calls… Read Full Review

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★☆☆☆☆

“WORST CUSTOMER SERVICE I'VE EVER HAD!! DO NOT SHOP HERE”

Written on: 21/06/2016 by easygoing22 (1 review written)

This is a store which i used to respect, all is well but if things go wrong, beware, you're in for a very rough ride.From the very start Taskers made a catalogue of errors. Taskers made 3 attempts at getting my order for a bed right and the mistakes got worse with each attempt, culminating in the delivery of a divan base of the wrong colour and an inferior mattress to the one i had ordered and paid for.No real effort was made to appease/compensate me for all their mistakes, delays, poor… Read Full Review

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★★★☆☆

“Let down!”

Written on: 03/04/2016 by Michealt6 (1 review written)

We ordered a suite in January and on placing the order we were told it would be approx 6-8 weeks delivery. When the 8 weeks was up we called them chasing only to be told there was a delay but the suite would be delivered within the next two weeks which was a month ago! Chased them again to be told it had just come in but because it was Easter no-one had checked it. It has taken a total of 13 weeks which is totally unacceptable. Eight of these weeks we have been sat on garden furniture. If… Read Full Review

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★☆☆☆☆

“Do not keep to their order dates and difficult to contact”

Written on: 17/03/2016 by Akira299 (1 review written)

If you want a company who are hard to get hold of and do not keep you undated on your order then Taskers is the right place to shop. We ordered a chair in October with a promise of a 16-18 week delivery. 20 weeks later we are still waiting for this chair. We tried to contact the company by both phone and email and received no response. Although the initial ordering of the chair was a good experience when it got closer to the delivery date and we started pressing for dates we were told a total… Read Full Review

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★☆☆☆☆

“quality of goods not to same standard as display model”

Written on: 27/02/2016 by bnThompson39 (1 review written)

Ordered leather suite cost over £3800 12 weeks to wait when arrived asked to look at it appalling condition scar marks leather in some areas looked like it gonethrough a washing machine did not accept delivery of said product MD very arrogant no help what so ever said we had to spend the full amount in store or lose our deposit £900 couldnot find any other furnishings so had to lose £900 would not touch this store with abarge pole… Read Full Review

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★☆☆☆☆

“lies lies and more”

Written on: 07/12/2015 by mikesimenon (1 review written)

We will send you a email of your order. never arrived one week after my deposit was taken from my bank I called into the store, only to be told I was not on their system. The lady whom had taken my order was a mystery to all in the store not knowing when she had her next shift or indeed was she on holiday. but never mind some one will contact you and explain what as gone wrong. No one ever did. I did receive a email of my order along with the statement that a hard copy had been posted to me… Read Full Review

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★★★★★

“Absolutely brilliant ”

Written on: 21/09/2015 by MeganMorris (1 review written)

Highly recomended great communication kept me up to date with progress of my order and sorted out a problem with delivery late on the day of delivery, will definitely use again… Read Full Review

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★☆☆☆☆

“Taskert of accrington "what a shower"”

Written on: 31/07/2015 by 297Daugherty (1 review written)

My Wife and I have just taken delivery of our new Tetrad Elgar Order in claret, this was 2 x Mini Sofa and 1 x Spoon Chair total cost £3075.00 from Taskers of Accrington. The quality of the Sofa is below what we expected from a manufacture such as Tetrad and with Taskers repetition for quality products. However I was surprised and let down when one of the legs was supplied as damaged, "this was fix qickly by Taskers" we then spend 6 months trying to tell Taskers about the build quality and the… Read Full Review

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★☆☆☆☆

“Not informed of One sided contract details”

Written on: 29/07/2015 by Susan224 (2 reviews written)

At no time during discussions in store about TWO 3 pc Suites we intended to buy were we informed of a contract that was a in effect a binding NO RETURN DEPOSIT, nor were we informed of their general terms and conditions until we had actually PAID A DEPOSIT. This happened on a Saturday Afternoon and we subsequently realised we had made a mistake with one of the Suites and rang them on Sunday morning to cancel one of them. We have now been told that we are not allowed to cancel and will lose our… Read Full Review

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★☆☆☆☆

“"Terrible customer service"”

Written on: 05/07/2015 by MilagrosRivera (1 review written)

Although the salesman was informative and the delivery service was excellent, the customer service has let us down. All communication was ourselves ringing them. To start with our sample swatch was supposed to take 7-10 days after numerous phone calls it arrived 6 weeks later, they said the first one got lost in the post. The delivery time was approx 10 weeks after 12 weeks we rang them for an update to be told that it would be a further 6 weeks as it was on a container ship and the… Read Full Review

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★★★★★

“Great Service from Taskers”

Written on: 15/06/2015 by Wendygrant (1 review written)

Discovered Taskers was able to find a particular armchair for us which had to be specially made. They could not have gone to more trouble and last year it was delivered down south where we live. Perfect. Friendly, efficient and so impressive we spoke about them to many friends, who were impressed by all we said. This year, ordered another chair to match first one. Not their fault, but a delay has ensued from the manufacturer. However, staff at Taskers could not have been more helpful and… Read Full Review

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★★★★★

“Great Service”

Written on: 12/01/2015 by Will99 (1 review written)

Product delivered earlier than quoted date , when we were contacted to advise I asked if delivery guys could move our current sofas into the garage. The two delivery guys concerned were great , they were aware of my request and moved very heavy sofas into garage , brought in new sofas ,set out in room and removed all packaging , can't recommend highly enough… Read Full Review

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★★★★☆

“an impressive delivery!”

Written on: 28/12/2014 by RaidenCraig (1 review written)

The two employees who delivered our 3-piece suite were efficient,swift, and courteous. very pleasant smiley young men… Read Full Review

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★★★★★

“Halo Little professor chair”

Written on: 28/11/2014 by Johnandrewes (1 review written)

I have been really impressed with Taskers. Obviously the really competitive price, £400 less than John Lewis for the same chair but also the excellent customer service. They kept us informed about the dates they are likely to get it in stock, really friendly people, good delivery service and they took a lot of pride in what they did - they really wanted it to work. Good website - easy to use. If only all retailers could reach this standard. John Andrewes… Read Full Review

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