Simply Bar Stools Reviews - www.simplybarstools.co.uk

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★★★★☆
4.2 / 5
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Latest Reviews

★☆☆☆☆

“Terrible service from this company - avoid at all costs.”

Written on: 09/11/2017 by Milesrobbo (1 review written)

I have had terrible service from this company. They sent me two products with chips in, then sent replacement parts to the wrong address and tried to tell me I signed for them when I didn't. Then weren't able to provide proof when I requested it. Their staff dealing with complaints are rude and unhelpful as if they have no interest in resolving the issue and continually offered me £6.00 off an additional stool as a resolution. I've already spent £80!… Read Full Review

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★★★☆☆

“Sorrento bar stools”

Written on: 30/10/2017

Just purchased two Sorrento leather bar stools. They look reasonably good, the leather looks very swish, and the delivery and ordering was very smooth. However, they are not very comfortable. The seat places you too far forward - slightly tipping off the seat and if you push yourself back into the seat you then seem to tip back. Ergonomically, its not quite right and I can see from several other reviews I am not the only one that thinks this. A shame! Ironically, the two (also modern) bar… Read Full Review

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★☆☆☆☆

“Absolute rubbish”

Written on: 23/06/2017 by Laurel141 (1 review written)

Do not use chairs rusty when arrived sent back next day still waiting refund 10 days later. Did send email with pictures of chairs did not even responde… Read Full Review

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★☆☆☆☆

“Absolutely truly unimaginably terrible!!”

Written on: 21/06/2017 by Feefeetrix (1 review written)

Absolutely appalling from start to finish. Didn't receive an order confirmation as their systems were "not working properly", they "lost the order" so took nearly a month to arrive, no stock or original stools so had to choose an alternative, when it did arrive it was damaged, then after sales service was truly shocking. I have never in my 25 years of office experience had dealings with such rude people. Needless to say all the order is being returned and a full refund has been requested. My… Read Full Review

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★☆☆☆☆

“chair shaft broke and damaged floor tiling”

Written on: 21/03/2017 by Scarlettl147 (1 review written)

Bought two car bar chairs, hardly ever used them, perhaps once a week for half an hour, and users are well under the maximum weight limit. One chair's shaft broke, sending me to the ground and hitting the tiled floor so badly that it left a nasty round mark on the tile for good. Impossible to fix as the shaft went all the way through the bottom of the casing. Send photos of broken chair and damage to floor to customer service at simplybarstools but as this happed within 2 years (but after… Read Full Review

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★☆☆☆☆

“Discontinued Stock??”

Written on: 26/02/2017 by Preston267 (1 review written)

I ordered 2 black Oslo mesh stools wednesday 22 February and paid by paypal. as there was no delivery i had an online discussion with customer care. i was told the item was discontinued. The item is still for sale online. what is annoying i didn't get any notification by email.as i relayed this to the online team, i waited over 20 minutes for an answer, so i phoned, the first time the phone went dead.called again, although apologetic, not good at all. now i await for my refund........ also… Read Full Review

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★★★★★

“Comfy products”

Written on: 22/12/2016 by Lakepk453 (1 review written)

Bought a few bar stools from here. really like the quality… Read Full Review

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★★★★★

“Quick site”

Written on: 21/12/2016 by TomasGoodwin (1 review written)

first site i've visited where the site is very quick. ordered off their site for a few bar stools, invoice came through and the delivery was next day. very nice… Read Full Review

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★★★★☆

“Wow. Pleased with this one”

Written on: 20/12/2016 by Young131 (1 review written)

Really happy with simply bar stools. Managed to get a great deal the other week. Received in time and built before Christmas to give as a present. Only complaint, it's hard to wrap for Christmas! ;)… Read Full Review

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★★★★★

“Colour Picker is my favourite”

Written on: 16/12/2016 by CorbinFigueroa (1 review written)

Having a colour picker option is definitely my favourite part of the site. Managed to find a blue bar stool which I liked, got free delivery and came in time for Christmas. Hopefully my husband will love it!… Read Full Review

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★★★★★

“The 360 View is awesome! :D”

Written on: 07/12/2016 by ArielForsyth4 (1 review written)

I needed to show my parents their preference on a Bar Stool. I wasn't sure whether they would like the design of the Allegro White. The website has a cool 360 feature which allows you to click and drag around the bar stool, allowing you to see every angle. It's seriously incredible. The amount of time taken into taking those photos is amazing. Delivery was a little late, but I'll forgive it for the website. Thanks a lot!… Read Full Review

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★★★★☆

“Black Friday and Customer Service”

Written on: 07/12/2016 by Weavercj383 (1 review written)

I received an exclusive Newsletter about a Black Friday Deal for Simply Bar Stools. I went onto their site, and typed in the discount code. Nice and easy, not a problem. I then needed to call Customer Service as I couldn't find a specific colour of a stool. I spoke to Bernice, she helped me find the Green Stool I wanted. Checkout took a few minutes, but I did get next day delivery. Bar Stool was reasonably easy to put together (it's more of a two man job) but it works and is quite comfy… Read Full Review

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★☆☆☆☆

“Hopeless”

Written on: 05/12/2016 by EdwinYates (1 review written)

Ordered black bar stools and received white ones! Told I would have to pay again for the black ones before they could be delivered and would then be refunded for the incorrect ones… Read Full Review

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★☆☆☆☆

“Avoid Simply Barstools!”

Written on: 26/11/2016 by efHowell1976 (1 review written)

Disgusting service and products. X3 delux leather stools were ordered only to arrive 3 weeks late and all damaged. Replacements were damaged and replacements of those were damaged. All 9 stools needed to be returned. They said they had no undamaged stools in stock and we would have to pay £101 to return thier faulty stools. I don't think so. Had to threaten to go to trading standards to get the stools refunded and had to wait 9 days and get angry to get my money refunded. Go to lakeland… Read Full Review

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★☆☆☆☆

“Terrible from start to finish - and it isn't finished yet”

Written on: 24/11/2016 by Autumn13 (1 review written)

Found this site and ordered as I needed next day delivery. The day arrived but my order didn't. I called to ask why to be told only 2 out of the 4 were in stock. Asked why the order system allowed me to order and pay to be told the system isn't that advanced to be able to tell how many is in stock. That's fine. So I called to change my order and was promised the next day for delivery. Again these didn't come so called again and ended up speaking to the customer service manager who informed me… Read Full Review

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Susanlavill1309's Comment

Written on: 17/03/2017

I agree rubbish company do not deal with, I bought 4 stool all with different seat depths and unable to sit on comfortably, I have rang and mailed them only to be told 'we have a 14 day policy' I underwent major back surgery just after purchasing the stools so its only now 4 months down the line I am aware of the faulty product but they will not do anything I only want to exchange. Now I am going to pursue through the Courts as they are 'not fit for purpose' I did mention my Consumer Rights to them only to be told again about the 14 day policy, I suggest they rehearse a Customers rights and not just their policy!!!!

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★★★★★

“PLEASE READ”

Written on: 07/11/2016 by Simmonsqs173 (1 review written)

I ordered 2 Allegro leather chairs in October and expecting arrival the following day. Sadly they were still waiting for new stock to arrive in November. After reading ALL the reviews I did worry. But I did recieve emails from them and did a live chat. I do not tend to do reviews but I have to say on this occasion I have to write a review as they kept their promise. Emailed me when the chairs arrived back in stock and also the delivery date given was also adhered to. They are fantastic chairs… Read Full Review

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★☆☆☆☆

“Do not order!!”

Written on: 03/11/2016 by Powell1962 (1 review written)

Ordered online for next day delivery last weekend and nothing !! Rang simply bar stools to be told it hasn't left the warehouse but they've told them and delivery will be the next day .... guess what no delivery !!! I rang everyday to be told the same thing !!! I've now asked for a refund has they don't seem to know why they haven't delivered even though the bar stools are in stock no one seems to know anything and yet online it says there in stock and order for next day delivery !!! Currently… Read Full Review

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★☆☆☆☆

“False Delivery Times, Lack of Respnse & Customer Service”

Written on: 21/10/2016 by NiaKirkpatrick (1 review written)

Placed an order that was supposed to be next day delivery, 7 days later still no sign of delivery. Contacted them via their online customer support chat and was advised that they would look into the order the following day and confirm when delivery would be made. No contact was made and no communication was received, contact them again only to be advised of the exact same response, which makes me question whether there is a real person at the end of the online customer support or not. Asked for… Read Full Review

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★★★★★

“Bar table and 2 stools”

Written on: 23/09/2016 by Blackwellur316 (1 review written)

I was looking for a bar table and stools and came across this site by chance. Didn't really think we would get next day delivery but wow was I ever wrong. Not only was the set a very good price but the delivery procedure was fantastic. Free delivery and a 1 hour time slot, which unfortunately I couldn't make so just followed the instructions on the email, printed out the form to sign and leave in the porch to enable the delivery person to leave the order. Absolutely fantastic, when you… Read Full Review

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★★☆☆☆

“Poor Quality - Deluxe Aldo Bar Stools”

Written on: 15/08/2016 by Avtar_K (1 review written)

Bought 4 Deluxe Aldo Brushed Steel Bar Stools. Great delivery time. But that's all that was great!!! Of the 4: 1. Base scuffed & foot rest badly rusted 2. Base scuffed 3. Incorrect item - wrong colour and not the deluxe version. The components just appeared to be used/seconds. Customer services have been great and have sent out replacement items very promptly; although having had 4 different deliveries means someone having to be at home to receive the package. The stools are just of very poor… Read Full Review

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