After sales poor

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Guest's review of Simply Bar Stools www.simplybarstools.co.uk

★★★☆☆

“After sales poor”

Written on: 03/09/2014

Ordered 4 bar stools, which were promptly delivered. Very pleased with the ordering process, can not fault that.
Unfortunately the stools were faulty.
I contacted simplybarstools to obtain a returns number and was told the policy was to send pictures of the faults. I promptly did that but sadly have not heard a thing back, not even an acknowledgement of my emails.
I am still trying to get in contact with them 5 days after emailing.
After sales services is poor.

  • 4 Aldo bar stools - £200

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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