bad customer relations

SCS Sofas - www.scssofas.co.uk
★★☆☆☆
1.6
16.0% of users recommend this
  • Customer Service

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Maureen54's review of SCS Sofas - www.scssofas.co.uk

“bad customer relations”

★★☆☆☆

written by Maureen54 on 03/11/2017

bought theLaguna suite.on the 9/10/17....paid cash.....When I asked for a swatch of the material to match up my carpet...they said they didn't do this.....considering the amount of money spent you would at least think they could afford to give you a swatch.....rubbish
I was to wait 5 weeks for this to arrive..and sure enough I got a phone call from a very rude person mumbling something about my suite...when I asked them to slow down I could hear the person sigh and continue with child like sentences to inform me that my suite was to be delivered on the sat 4/10/17.....I asked if it was to be morning or afternoon....He said it was from 7am till 7pm.....well I thought considering the £59 which I paid for delivery that they could give me a better time window...when I mentioned this to the telephone idiot he said ...he didn't make the rules and hung up.....
So the suite is to come tomorrow.... ..........watch this space...

  • Laguna 3 + 2 settee

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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