written by Mazda-babe on 14/09/2012
Bought 4 pieces - coffee table corner rounded so asked for a replacement - when sold in the store salesman said keep all packaging incase there are any problems then you can return and we will replace - no true- mis-sold. Offered to repair but don't see why brand new furniture should need repairing eventually offered refund but told I cannot buy another one as I will be entering into an illegal contract!!!
Everyone on this forum needs to report this company to Watchdog - I have - the more of you that do the same will hopefully get this shambles of a company sorted out.
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Jaxjohn's Response to Mazda-babe's Review
Written on: 14/09/2012
I know how you feel, paid £740.00 for dining set, table was damaged offered a repair which I reluctantly accepted, when the repair company called to arrange a time the earliest avaiable was 6 weeks because I wasn't prepared to take a days holiday from work to allow them entry!!!! I have paid for the repair myself & I want everyone to know they are good when the furniture is ok but the first hint of a problem they are not interested.
Jackie Shotts