Dreadful service

Click here if this is your business
★☆☆☆☆
1.5 / 5
15% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Kaz61's review of Ikea - www.ikea.com

★☆☆☆☆

“Dreadful service”

Written on: 27/12/2013 by Kaz61 (1 review written)

Ordered goods online 24.11.13 and items delivered 13/12/13. However a number of items were damages and not included in the delivery. Tried to ring customer service and was told I was in a queue waiting time over an hour. E-mailed through their website to be told there was an 8 day wait to reply. All over Christmas I have had to look at the boxes of that which did arrive which I can't assemble because it is incomplete. Enough said!!

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0