Dreadful service

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Kaz61's review of Ikea - www.ikea.com


“Dreadful service”

Written on: 27/12/2013 by Kaz61 (1 review written)

Ordered goods online 24.11.13 and items delivered 13/12/13. However a number of items were damages and not included in the delivery. Tried to ring customer service and was told I was in a queue waiting time over an hour. E-mailed through their website to be told there was an 8 day wait to reply. All over Christmas I have had to look at the boxes of that which did arrive which I can't assemble because it is incomplete. Enough said!!

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