Beware!!

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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Ikea - www.ikea.com

★☆☆☆☆

“Beware!!”

Written on: 14/10/2013

The absolute worst experience. Do not order online. You will spend money for deleivery, but no way to contact the delivery service, no idea when to expect your merchandise - took weeks, 48 hours to go through each box to make sure complete, but good luck trying to find someone to talk to! I finally travelled to a store to complain, was told item would be sent out, never happened. When I did finally reach a customer service agent was told I would need to purchase the missing item as I should have contacted them immediately (tried!). Beware!! Lesson learned - NEVER will I order from IKEA again!

  • Futon, tables, shelves $500

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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