Bought a dining set from them that took over two months to ship, then they shipped it without the right parts. Contacted the company about the issues, and the whole time they kept claiming everything is the manufacturer's fault and not their problem. Their attitude was also very rude and hostile. They claimed they will send the replacement parts but never did. Don't buy from this crooked business.

First my order took longer than expected to receive. Then the delivery was changed the day we had scheduled, which I had taken off work. I understand sometimes things happen called to talk to customer service representative and the rep was immediately confrontational and rude. He/she basically said it wasn't their problem and they were going to do nothing about it. He was very unprofessional and surprisingly aggressive. I would not buy from furniture cart again!!!

I ordered one sofa set from the FurnitureCart. My husband and I also saw this set of sofa at the local stores but very expensive. We found it from FurnitureCart.com with much lower price. Initially, we worry about the quality because it is much cheaper. When we received the order, we felt very happy. The sofa was exact quality as we saw in the store but saved us about $1800. The delivery time is 3 weeks. It is a little long but it is 100% worth, absolutely!

I ordered a sectional and waited a month for it to be shipped out. When received I opened all the packaging within an hour of receiving it. I found some concealed shipping damage and immediately notified furniturecart and sent pictures. I am STILL waiting for a resolution. They offered me $300 for something that will cost me $1000 to repair. NEVER ORDER FROM THEM!!! --

Product is described accurately, looks nice, and customer support is great. Entire process from the day of purchase till delivery took under 3 weeks, all pieces were delivered at ones and set up in our living room. Sectional looks a bit bigger in the living room rather then it was in the picture, but I guess we should've measured it better. Tip for the future purchase, take a masking tape and trace on the floor contours of the furniture based on the measurements provided on the website. You will have better understanding how it gonna look. Planning to purchase bedroom set and now we see that most of the sets not gonna fit in the bedroom. Any way, will definitely buy from furniturecart again, and will recommend to friends and family.

There were mixed reviews on this company but we saved a couple hundred by ordering online with free shipping. The only downside was it would be 1-3 weeks before it was shipped. We figured it was worth the wait. Both my husband and myself have had to call multiple times to find out information about our order and each time the customer service representative has been rude and unprofessional. Last week we called and were told our furniture would be here TODAY, Thursday, March 28th and no absolutely later than TOMORROW, March 29th. I still have not received an email stating my order has been shipped with tracking number or a phone call to schedule a delivery. We called customer service AGAIN today and was told we should receive a tracking number by the end of the day today but that she “didn’t know” when it would be delivered because “that is what the tracking number is for.” Really!? This is the same woman who guaranteed us delivery last week. If the furniture is to be delivered tomorrow shouldn’t I be called today to schedule a delivery time? How is the furniture supposed to be delivered tomorrow if I am not informed of when they will be delivering? I can’t wait around my house all day hoping they call/show up! Despite your prices and free shipping, I will not be recommending your company to anyone and will do other online shoppers a favor and leave an appropriate review wherever possible. The discounts you provide are NOT worth the hassle and headaches your company provides.

As an interior designer, I do a lot of online purchasing. Let me just say that this company has the worst customer service I have ever experienced. This is the first and last time I will ever order from them. First, They call at 3pm on a Friday saying they want to delivery tomorrow morning between 8am and 12noon....and no there aren't any other options. Second, they just hang up on you without warning and finishing the conversation. I don't care how low the price is, or even if the tables and chairs are in spectacular condition!

Got myself a beautiful katisha cudler sectional, just as pictured, we assembled it in less than 10 minutes, my bf and I were amazed at how easy it was. Its comfortable to sit on and a great nap couch, both of us can fit pretty comfortably on it. I couldn't be happier with this purchase. Great price, color, and style, love accent pillows. Getting new furniture for my new apartment, and this sofa sectional is a great first piece. Also it was delivered nearly a week earlier than originally stated. Will definitely buy from furniturecart again, need a dining, couple barstools and perhaps a new bed.

Got a bar set from Furniture Cart. Could not find it in stock anywhere else. Manchester collection home bar, if any one is looking, this guys have them in stock. Barely fit it all in my house but it's worth it. Solid made, my buddies are jealous. Any way, they delivered it before I even had a chance to paint the room. Just love it. Customer service girl on the phone was very nice. I would definitely buy from them again.

Pricing was great, as well as shipping timeframe. My dining set arrived within 2 weeks and so far I am pleased with it. Quality is very good and I am certain I will enjoy my new set! And I'll probably be back for some more things as renovation continues.

We received our order yesterday and the furniture is BEAUTIFUL! I am so glad I found furniturecart.com! This entire experience of ordering our furniture online (never done it before!) has been so surprisingly easy and non-stressful! I asked the delivery guy to place the containers under our carport because it would probably rain and he was very accommodating. Product just what is shown on picture and a great price. Will order again!

We moved to Virginia cause my husband got a job there, had to furnish entire house, let me tell you it's a mission. I got tired driving around from store to store trying to get it all from one place. We needed furniture for the living room, dining, study and the kids rooms. Got everything from furniturecart.com, they delivered in 2 separate shipments as it became available, first us and kids got bedroom sets and mattresses, following weekend we got the rest. some accent pieces and 2 rugs we got via fedex. Perfect service, constant communication as well as huge savings cause of the bulk purchase. Delivery guys were very helpful, they helped us to bring furniture in. Will recommend to all my friends, I could not have been more pleased.

Furniturecart.com people were totally professional with shipping and customer service. The customer service lady promptly responded to all my emails and kept me updated on progress of the order. My dining set was shipped within two weeks and came very well wrapped on a pallet with cardboard and shrinkwrap. I still can't believe that I got the same dining set I saw in the furniture store almost $400 cheaper. This was a positive shopping experience. Will shop there again.