Horrible shipping & customer service

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★★☆☆☆
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Carley166's review of Furniture Depot - www.furnituredepot.com

“Horrible shipping and customer service”

★☆☆☆☆

written by Carley166 on 09/05/2016

I was contacted after sending an email about shipping details. They give no information as to the status of the order. Once contacted, I was told it will take an additional week for shipping and someone will contact me to schedule. Two weeks later I received a call stating that my item is scheduled for delivery the next day, Mother's Day weekend. I have no one to be in the home and will have to contact my landlord to see if he will do if. I asked for another time and the very unprofessional lady stated no. I called back and spoke with a man who says they have no idea when they would be able to ship this out and Monday is unavailable. He could not tell me any further details and said they haven't created a list for the next week so how can you say Monday is unavailable? I'm totally annoyed and to save $30 bucks, I may be getting screwed.

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