Dwell (Post June 2013) Reviews - www.dwell.co.uk

★★★★☆
3.8 / 5
71% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Note from Review Centre: Dwell went into administration on 25th June, 2013. The Dwell brand has been purchased by Coin Furniture Limited.
? Ask our helpful community of experts about this product or company
Dwell - www.dwell.co.uk (Post June 2013) - Ask a question now

Media Gallery for Dwell - www.dwell.co.uk (Post June 2013)

Dwell - www.dwell.co.uk (Post June 2013)

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★☆

“Marble is beautiful”

Written on: 19/11/2017 by christineg2378 (1 review written)

The marble on this table is really beautiful. Its just what i was looking for. The delivery service was also fast and friendly, also very pleased that they could deliver on Saturdays. The lead time was the shortest of any other similar product i found. Its a really p addition to my living room. Two things that would have made it five stars for me: i wish that they offered the base in brass or a good finish; would have appreciated the delivery company removing the packaging… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Very nice and good quality product”

Written on: 18/11/2017 by juShields252 (1 review written)

I am very happy with product… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great shopping experience ”

Written on: 17/11/2017 by HMCSEC (1 review written)

Wanted to view item in chosen colour so visited 2 stores and found sales assistants very helpful. Ordered from website after working out that glass topped table would fit space. Needed to rearrange delivery date and this was no problem. Delivered on correct day and contacted by email and phone to confirm 3 hour delivery window. Item was very well packed and intact. Instructions for attaching legs were straightforward and it did need 2 people as suggested to move as very heavy. Have not shopped… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Good product and service”

Written on: 17/11/2017

Product No. 143140 Description : Oslo armchair grey Excellent except for a couple of things. 1) I ordered two identical 'comfy chairs' but one had washers for the feet and the other did not. I checked the assembly details and found that one diagram headed 'Hardware' called for 12 screws and 12 washers and the other only called for 12 screws. This is exactly what was delivered but I thought you should know that they were not identical. I am not sure it really makes much difference but I… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“excelent value”

Written on: 16/11/2017

More than delighted with the circa sideboard, very well made and came well packaged it was delivered on the day it should, we received a call from Dwell to say what time it would be delivered so we did not have to hang around all day long. The service from the young sales assistance was helpful and not pushy. I would not have paid the original price for it, however I do feel like I have an excellent piece of furniture at a very good price… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Beautiful sideboard”

Written on: 15/11/2017

I had been looking for a mid century sideboard for a while and then I saw this one online with a big reduction. It is beautifully made and came assembled with only the feet to attach. It looks very on trend in our dining room. Service was excellent and delivery men very helpful about unwrapping item. … Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“modern,quality furniture store”

Written on: 13/11/2017 by Weaver213 (1 review written)

Great store within DFS ( Part of the company) with different pieces of furniture that are up to date and well priced.They have a good range of items from mirrors,lamps and cushions to dining room tables,office desks,and chairs and much more. I liked the quality of the items ,even a flat pack wall unit we ordered was very well made and finished,easy to put together and extremely well packed so everything in perfect condition and no parts missing. Very pleased with the ease of ordering in store… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great service from Paisley store. Some items too...”

Written on: 11/11/2017 by Beni250 (1 review written)

Good quality goods. Well packaged sideboard. Great attention to detail. We will shop in Dwell store again without a doubt… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“The best laptop/writing/eating table ever”

Written on: 10/11/2017 by Kate1000 (1 review written)

The table is perfect and it won't collapse because it has no screws to loosen.It is all in one piece.I recommend it very highly.It also looks very good so I don't need to hide it when visitors come.I got in in the Sale which was even better for me.Don't hesitate as it is really,really good.I find there is a shop near me so I shall pay a visit to see what else might suit my sitting room.I can't think of anything bad to say about it… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Sales person seemed inexperienced ”

Written on: 05/11/2017 by TitusMurdock (1 review written)

The sales person we had seemed inexperienced and required some assistance however this was not provided by the experienced staff. we purchased a dinning room table and nest tables. we were willing to buy the chairs however they were not available. we were told they were discontinued so we purchased from another shop. I then received a call from the sales person to notify me of a conversation he had with his manager of what he could have done. This information is no good to me as a customer… Read Full Review

Report this review
Was this review helpful? 0 0
★★★☆☆

“Still waiting”

Written on: 01/11/2017 by 275Wilkinson (1 review written)

I only ordered a swatch and was told a fortnight, I think it's about 3 weeks now. Could be a couple of thousand pound order depending… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Excellent service and good prices keep it up good ...”

Written on: 29/10/2017 by Melodyv11 (1 review written)

Keep it up good quality and excellent service and good customer experience and very quick service Thanks… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Excellent Service ”

Written on: 24/10/2017 by Crockett353 (1 review written)

The person I dealt with at the Edinburgh Dwell store was very helpful with my order, he kept me informed throughout the process as well as supporting me through the process of ordering my furniture… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Excellent service”

Written on: 22/10/2017 by QuincyWise225 (1 review written)

I have purchased a number of items from Dwell recently. Each time the service and staff have been excellent. I have also been constantly updated with the status of the order and delivery. the products are very strong, material excellent and looks fantastic when on display in my home. A recent purchase, instead of myself having to ring to confirm when I can collect, the store rang me which I consider very thought, and extreme good customer service and support… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Dwell is the best for designer furniture”

Written on: 20/10/2017 by EszterH (1 review written)

I am very happy about the service and the choice. I was mesmerised how gorgeous each products looks. Nothing like other shops offer. The quality is great. I bought a standing lamp on offer as its very expensive but I get so many compliments I decided to go back and buy more things. Its such a quality so worth the price. I have seen so many things I like I just want to go back! … Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great Shopping Experience In Nottingham”

Written on: 15/10/2017 by musiconmypc (2 reviews written)

Purchased some dining chairs from the Nottingham Dwell store in Castle Marina. Really excellent customer service, helpful advice, and effortless ordering experience. Really pleased with the chairs (Eiffel dining chairs), good value. Nice shopping experience. Thanks!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★☆☆

“The rise extending coffe table black has been ...”

Written on: 15/10/2017 by Muellerfv393 (1 review written)

The rise extending coffe table black has been returned twice,due visible damages, now the 3r and the last one still has scratches and stains. Very poor quality… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Manufactured default wrong parts.”

Written on: 10/10/2017 by 253Tucker (1 review written)

Wrong parts and I have to pay to be fixed… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“good quality for money + good service”

Written on: 08/10/2017 by 322Prince (1 review written)

the staff was very helpful. the product is credible… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Terrible online service”

Written on: 07/10/2017 by Camrynw262 (1 review written)

This is the second time I've ordered on line from dwell after 7calls to customers service and 45minutes later got through to the right place calls were in all parts off U.K.that was my first experience. second time recently have bad to call again as I've waited 6weeks for my order only to be told its been ready for 3week's.product's are lovely have furnished my whole living room from dwell in store but Will never shop online again far to much hassle… Read Full Review

Report this review
Was this review helpful? 0 0
overview