Wors Service i have ever had.

1.8 / 5
22% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Dreams www.dreams.co.uk


“Wors Service i have ever had. ”

Written on: 24/03/2013

I bought one of the faux leather beads and a Cloud mattress. One the first delivery one of the boxes came squashed so i knew something was wrong already so when i checked the whole headboard was broken so i swaped for a new one which took ages as i work weekdays so the delivery guy was only able to come on weekends which meant having to stay in all day and wait for everything to be collected and delivered. When the new headboard was delivered we were able to put the bed together which wasnt as easy as they said it would be. When all was ready we put the matress in the bed and it was about 30cm too small so had a big gap on the side of the bed which i complained about, they ended up send me a replacement matress which was the same but i thought that i might be bigger but it wasnt so in the end we took the bed appart, packed it all up and returned everything back to them becuase by then it was about a month and nothing was sorted and for the money that i paid i expected it to be a lot better. Will definately not be buying from Dreams ever again as the service is useless, the beds and metresses prices are rediculous and the quality is not good at all for the prices they are charging.

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