written by 411Stone on 10/02/2015
Ordered chesterfield suite and rocking chair around Christmas and told 4-6 weeks delivery. On return from holiday received an email to say delivery arranged for Fri 6th Feb. Brilliant! Emailed back 4th Feb to confirm and waited in 6th Feb for delivery. That afternoon I phoned to be told that the delivery would not be today as my email confirmation was too late as the truck had been loaded up the day before.
I said OK could I have delivery Tues 10th Feb or 12th Feb as I am at home. I was told they would try to arrange that.
Today the 10th I phoned for confirmation that there are no local deliveries this week so it will be next week now. I asked for a date which the boss said he could not give.
I only live 3 miles away from the factory. Surely the suite could be loaded for on the way out to distance deliveries or just put it on the truck and deliver 30 minutes, done! What do you think? More expensive in storage and meanwhile we've nowt to sit on.
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