Poor customer service

★☆☆☆☆
1.2
6.0% of users recommend this
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edinjecko's review of Cousins Furniture, Dudley - www.cousinsfurniture.co.uk

“Poor customer service”

★☆☆☆☆

written by edinjecko on 25/02/2015

Visited the Cousins store in Manchester 25 Feb 2015.They have a clearance sale on for a while but don't be taken in! A lot is old display merchandise with damage in places.The sales woman in the furniture department couldn't have been less helpful about a chair I was going to buy.If you want it delivered it will cost £49.If you want excellent customer service this place is not for you.May I suggest a more pleasant shopping experience at Housing Units in Failsworth.Delivery charges by the way are a lot less and the staff are only too happy to help.

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