worst customer service ever

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mariebrown's review of Beds Direct - www.bedsdirect.com

“worst customer service ever”

★☆☆☆☆

written by mariebrown on 31/01/2012

what a waste of time this company has turned out to be, I ordered a bed & mattress, and they took payment next day, 4 weeks later, having been told the courier would be in touch in 2 days (7 x times)I have still not received any goods. Thank goodness I paid on my credit card, so was able to surrender the transaction, and it would seem I an not the only dissatisfied customer.
They NEVER phone you back. BE WARNED, DO NOT USE THIS COMPANY, they are a joke!!!!

  • not received

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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