Click here if this is your business
3.6 / 5
69% of users recommend this
Click here if this is your business
  • Value For Money

Guest's review of The Trainline


“ Refund NIGHTMARE!”

Written on: 17/03/2013

Arrived at the station, FIFTEEN trains were cancelled. I contacted the on the same day about a refund. Spoke to somebody in India who claimed to have no knowledge of the cancellations. Ten days later still no further forward! Their web forms, contact centre, email contacts, EVERYTHING are USELESS. I will never, EVER buy tickets from them again!

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0