TERRIBLE CUSTOMER SERVICE

Click here if this is your business
★★☆☆☆
1.5
From 270 reviews
13.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

Guest's review of Lookfantastic.com www.Lookfantastic.com

“TERRIBLE CUSTOMER SERVICE”

★☆☆☆☆

written by on 25/03/2013

I received my order quickly but one of the items was damaged. I emailed 3 times over 7 days and did not receive a reply to any of my emails. I then phoned and was asked to email photos of the damaged item. I did this straight away and still did not hear from them. I then telephoned again and was told I could return the item. 15days later and I am still waiting for a refund and they are once again not replying to my emails. I will never purchase from them again as they don't deserve the custom.

  • £24

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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