APPAULING CUSTOMER SERVICE!

I ordered a Nevada riser recliner chair from Healthy Living Direct - Order No. 227796. Worst Customer service I have ever had the misfortune to come across! Lack of information regarding delivery, very vague, no consistency, I was told something different each time I phoned the so called 'Customer Services' department. When I asked to speak to a supervisor they were never in. I was promised a phone call back on two separate occasions; I did not get a phone call either time. I also emailed but I am still awaiting a reply. To cap it all the chair was eventually delivered (for want of a better word) as it was just left in my front garden. It should have been delivered to my Mum's address, as clearly stated in the delivery instructions, so they couldn't even get this right! If I had known Healthy Living Direct were this inept I would never had ordered from them, and I will certainly never order from them again! I would advise other people to go elsewhere - or expect a great deal of unnecessary hassle!