written by on 18/06/2014
Do not buy from Good Health Direct. I ordered from them on May 5th expecting delivery in 5 - 7 days. My order was accepted by email and then shown in my account as awaiting packing for more than 2 weeks. They didn't respond to emails and the telephone number they gave on the email was unobtainable. My order was then shown as dispatched but the Parcel Force tracking number didn't bring up any information on delivery and at June 18th I am still waiting for delivery - what a joke!! Luckily I had paid by credit card so was able to get them to refund the £28.32 I paid. Take my advice and do not buy from this company. However, be careful not to confuse this company with Healthy Direct as I believe some reviews on this website have been allocated incorrectly to them whereas they are about Good Health Direct as one in particular I read on another site and it referred to Good Health Direct.
As rated by our community of reviewers
Sandywoods's Comment
Written on: 27/06/2014
Surprise, surprise! My replacement toothbrush heads arrived on June 21st which was 47 days after I ordered them, not the 5 - 7 days promised! I still wouldn't buy from them and the company doesn't deserve to be in business.
Sandywoods's Comment
Written on: 19/07/2014
It's me again. I am now reporting that the Oral-B toothbrush heads are fakes. I used one for about 2 weeks then it became loose on the toothbrush so wasn't rotating as normal. I had been concerned about the possibility of having received fakes and this proved it as Oral-B heads last for at least a couple of months, not just weeks. I have contacted Oral-B to report this company.
Sandywoods's Comment
Written on: 05/08/2014
Hopefully this is my last blog about this company! After contacting Procter & Gamble they sent a return envelope for me to post free of charge a toothbrush head for them to test. Just had a letter to say it is counterfeit and asking me to give the details of where I purchased it so they can investigate the matter with relevant authorities. Let's hope GoodHealth-Direct get a hefty fine or better still, are stopped from trading.