Better Chemist Reviews - www.betterchemist.com

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★★★★☆
4.4 / 5
88% of users recommend this
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Latest Reviews

★★★★★

“Amazingly fast delivery and very discreet packaging”

Written on: 06/11/2017 by Katiekups (1 review written)

My first order was delivered very quickly and with no hassle. The packaging was just a plain brown jiffy bag which is good for privacy. I would definitely order again and I would absolutely recommend to you all reading this :-) This is a very efficient service. Thank you. Sorry but there is nothing I didn't like about it....it was good!!… Read Full Review

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★☆☆☆☆

“I made an order on the 24th of August and have...”

Written on: 11/09/2017 by Wells167 (1 review written)

I made an order on the 24th of August and have received nothing. It has been over 2 weeks and BetterChemist have done nothing at all to resolve it, I have sent several emails and received a single reply saying that they will contact the owner for a resolution. That was nearly a week ago. What sort of customer service needs to contact the owner? It sounds very fishy to me. I am out of pocket and very disappointed. I will be contacting the fraud watchdog with the details of this site. I suggest… Read Full Review

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★☆☆☆☆

“Ordered 4 weeks ago!!!!!!!!!!!!!!!!!!!!!!!!!!!”

Written on: 25/07/2017 by Phoenix495 (1 review written)

Ordered 4 weeks ago. Phoned and told they had miss placed order. Would resend and confirm. No reply to emails, now the phone is out of order!!!!!!!!!! Don't trust it looks like I have lost my money. I have no goods they have my money. Criminals!!!!!!!!!!!… Read Full Review

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★☆☆☆☆

“Item didnt arrive. My calls were only ever hungup on....”

Written on: 04/04/2017 by Younghb356 (1 review written)

Very literally felt like a sham company, I placed the order and after three weeks or so it still hadn't arrived, no update from them, I emailed several times - they were never replied to; I called more times than i can remember for me only to be hung up on. This literally feels like a sham company DO NOT USE… Read Full Review

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★★★★★

“Top Cl\ass Store”

Written on: 20/02/2017 by Sariah482 (1 review written)

I've been buying items from this store for ten years now and I have never had any problem. This is a top class store and you won't find a better one anywhere I recommend BETTER CHEMIST highly enough… Read Full Review

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★★☆☆☆

“No delivery after over a month, very disappointed”

Written on: 31/01/2017 by MariaSapp (1 review written)

Ordered on Dec. 20th, had not received my order after a month, tried repeatedly to contact company. They finally replied that my order must have gotten lost over the holidays, though they provided no proof that they'd actually shipped it in the first place. I requested re-shipment with tracking, so I could see my order in transit. They refused. To their credit, they offered a refund, but a) I have no idea whether they would have honored that (haven't received a refund yet) and b) after over a… Read Full Review

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★☆☆☆☆

“Bad News”

Written on: 24/09/2016 by uiKnight213 (1 review written)

First 2 orders went fine. Last order half the items were not shipped. NO WAY TO CONTACT THEM. DON'T TAKE A CHANCE!… Read Full Review

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★☆☆☆☆

“Poor customer service.”

Written on: 02/08/2016 by seBoone148 (1 review written)

Ordered products from them over a month ago and have received nothing so far. They don´t reply to emails. Very poor customer service. Stay away from this site!… Read Full Review

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★☆☆☆☆

“Won't answer back”

Written on: 07/07/2016 by Sandralee0624 (1 review written)

My order was sent to wrong person and they will not answer me back. I have tried email chats and I also paid extra for fast delivery… Read Full Review

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★☆☆☆☆

“Charged my credit card and never sent medication”

Written on: 22/06/2016 by wxNewman1970 (1 review written)

I had ordered from BetterChemist and received one order. Then when I ordered the a second time, my credit card was charged and I never received my order. Instead I received a call saying the pharmacy went out of business and if I wanted to place an order they would be happy to help. It was a telemarketing sham. DO NOT ORDER FROM THIS PHARMACY! Very dissatisfied customer… Read Full Review

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★☆☆☆☆

“Take your money but no product”

Written on: 27/02/2016 by DVaughan53123 (1 review written)

I ordered a month ago no medcine don't answer the phone or emails steer well clear … Read Full Review

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★★★★★

“Super Fasat Service”

Written on: 06/01/2016 by Makhi75 (1 review written)

Ordered Eye Drops early Tuesday PM, dropped through my letter box midday Wednesday.Fantastic service.Most impressed with price,service,website and communications.Will certainly use again… Read Full Review

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★☆☆☆☆

“Way to long to process an order became bored and...”

Written on: 13/08/2015 by 66Daley (1 review written)

Way to long to process an order became bored and didn't bother… Read Full Review

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★★★★☆

“Very Happy”

Written on: 25/04/2015 by Lucy_1988 (1 review written)

Very happy with Better Chemist. Yesterday at 3.45pm I ordered hayfever medication online for myself and my husband. We initially called to see if the item was in stock and was greeted by a very helpful woman in customer services, we also got to speak directly to the Pharmacist there, which is amazing. He provided good advice on what medication we needed. I then placed the order via the website and to my amazement it has just arrived in the post! I thought I should write this straight away and… Read Full Review

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★★★★★

“Super reliable site!”

Written on: 14/04/2015 by DeeganCarey (1 review written)

I have really enjoyed this website. It is easy to use, and Better Chemist is extremely reliable, with super fast shipping on orders. Nothing but positive experiences!!… Read Full Review

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★★★★★

“Best chemist ”

Written on: 06/04/2015 by Raffoq_bunn (1 review written)

Products arrived quick. Thanks… Read Full Review

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★★★★★

“Reliable, Caring,Accurate”

Written on: 31/03/2015 by Bailey229 (1 review written)

My order from Better Chemist have consistently delivered in a timely fashion. Customer care and satisfaction is obviously important to this group. Excellent and prompt service… Read Full Review

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★★★★★

“Efficient and helpful”

Written on: 08/02/2015 by persistability (2 reviews written)

Didn't have my item in stock initially but customer services were very helpful and friendly and sourced it from another supplier, even going to the trouble of emailing/phoning me back to make sure it was the right item etc. Way better than all other online chemists I've tried… Read Full Review

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★★★★★

“great service and great prices”

Written on: 27/10/2014 by helen748 (1 review written)

wonderful service from this site and price were very good. i would tell others to use them as they offer such great services. customer care very professional and the site so easy to use. i will tell family to buy from them… Read Full Review

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★★★★★

“Top Marks!”

Written on: 25/10/2014 by tonyhudson1942 (1 review written)

I am a school teacher and expect nothing but the best. After being let down a few times from my chemist, I tried betterchemist.com. Proper old fashion ethos with this company, telephone called answered on time and my prescription arrive the following day. I wish more companies were like this… Read Full Review

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