written by Ashtyny181 on 31/12/2014
I ordered an ego therapy cold conditioning tool (rrp £109) from beautybay.com. When it arrived I was shocked by the look of the plug; it didn't look like a standard UK plug, but a cheap replacement had been fitted instead. Also the inner packaging was torn, so it had previously been tampered with.
When I looked at the instructions I could barely understand it due to the amount of fragmented sentences and grammatical errors, which is one of the reasons I'm sure the product was a fake. However, the most important thing is that it didn't even switch on. The product is supposed to light up on the plates, which it did not, and the led indicator light did not switch on either.
I am very angry that I have been sent a fake electrical product and I will never shop with this shop ever again.
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