Sainsbury's Customer Service

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★★☆☆☆
2.1
From 62 reviews
34.0% of users recommend this

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Guest's review of Sainsburys to You www.sainsburystoyou.co.uk

“Sainsbury's Customer Service”

★☆☆☆☆

written by on 15/12/2013

I have been a loyal customer of Sainsbury's for over 20 years and regularly spend over £200 weekly. I went into a branch which was not my normal branch and used the self scanner check out. There were some problems with this till and the 'colleague' huffed and puffed and snapped at me several times. Eventually I had had enough of her attitude and told her so at which point she completely lost the plot and ranted so that all customers could hear her. We can all have bad days and while I can never excuse this treatment worse was to come with Sainsbury's Customer Service. They attempted to DEFEND this woman - do they really think I have nothing better to do with my time than to complain to them?

  • Goods purchased & cost

  • Customer Service

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