written by JacobMcGee477 on 30/04/2016
Product ordered was Wet Ones Fresh Scent - 5 canisters. Product received was 5 of the 10 Travel Packs...........Upon receipt of the order, it was the wrong item. Could not reach anyone by phone after two calls and had to deal with online chat. I wanted to return wrong product for correct one but online rep could not tell me if they had the correct product in stock. In the initial conversation, he wanted me to email him photos of the wrong product I received, the box it was shipped in and the packing list. I told him no way was I going to go thru that nonsense. Initially, I requested they send me a pre-paid shipping label so I could sent the stuff back to them while they in turn send me the correct product I had ordered but he informed me that he did not know if they had the product in stock and that they would not refund my monies until they received the returned product. Based on their incompetence, I'm not confident they are going to fulfill their promise. Time will tell........But as it stands now, there is no way will I EVER deal with this company again..........
written by Brynn436 on 30/05/2015
My first order from HarrisburgStore.com was bittersweet. I ordered largely based upon the store’s touting my order would be received on a specific date, which was four days into the future. This was important to me, as my order included items that could be ruined from heat…and the local weather forecast projected cooler temps for the next 5 days – well within the Harrisburg store promised date. I placed a relatively large order. I quickly received an order confirmation. My credit card was immediately charged for the entire order. I did not receive any correspondence as to shipping date, tracking number…or anything for that matter. I waited. Six days later, still not having received the order and not having received any shipping information, I called Harrisburg Store’s “Chat Now” phone number. It was a business day and during working hours. No response – so I left a message including my return phone number and order number. I received a return call from Harrisburg late the next day. Coincidentally, my order was sent shortly after that call…that was three days later than the promised ship date, and the temps were now well into the mid 80’s. I finally did receive an email updating shipping information..the day after my call. My purchases finally did arrive 9 days after my initial order date. I am located within the 2 day FedEx shipping time, as per Harrisburg Store’s FedEx chart. All was fine inside my single large shipping box, despite the high temps. The items were packed exceptionally well, but the box in which multiple items were shipped looked used, and was in overall rather poor condition. Would I order from Harrisburg Store again? Perhaps…but ONLY if I didn’t need items by a promised date, and ONLY if Harrisburg store offered items at significantly lower prices than other online vendors. Harrisburg Store has a long way to go in refining their performance, when Amazon can deliver 99% of the time within 2 days, and other on line vendors within 3 or 4 days.
written by on 30/08/2013
Such a great price with 15% discount and free shipping, hassle free shopping.... very happy..... Thank-you....
written by on 30/08/2013
This is my first time buying from Harrisburg Store on line. How satisfied I am will depend on how quickly my purchase arrives at my door.The product I am using now am very happy with.
written by thomas75 on 30/08/2013
So easy and informative. Online deals make it so affordable for my family to take our food products. Great site.
written by on 30/08/2013
I really enjoy ordering online. Was very easy. Can't always get to the store so this works out great! Thanks
written by on 30/08/2013
The site is very easy to use. Great selection of quality products and the prices are fair.
written by on 30/08/2013
It'd be way easier if you categorize the products by specifics, aside from health and beauty...makes browsing easier as well.
written by on 30/08/2013
Its an awesome site, easy to navigate and you get great results... I trust the products that I purchase from Harrisburg.
written by on 22/08/2013
Harrisburg Store have better discount and have Free shipping! That always save my money. Very glad to find Harrisburg Store!!!
written by on 22/08/2013
I really like the food products that you have. I buy PB2 Peanut Butter, please keep up the good work. Satisfied with the purchase experience at Harrisburg Store
written by on 22/08/2013
Your site is VERY FAST. Very easy to find items and totally appreciate that discounting! Fast & Free Shipping is also appreciated..
written by on 22/08/2013
You guys have reliable products with great discounts and they come with free shipping!! Received sooner than expected. You guys know great business. THANKS!!
written by phillips18 on 22/08/2013
very convenient to buy and savings are better... good value of money!Easy checkout process...Fast & Easy..Great site!!!!
written by on 20/08/2013
Very easy site to navigate. I also wish I want more money off coupons. I am going to become a regular customer now.
written by on 20/08/2013
I am satisfied with your products and discount coupons. Thank you
written by on 20/08/2013
My experience with Harrisburg Store was very very satisfactory. I was well informed of what I had purchased.
written by on 20/08/2013
Great company, usually has everything that you may be looking for. The online shopping experience is great.
written by on 20/08/2013
I love it and the results realy show up... Fast Shipping, Convenient Price, Easy Check out !
written by on 20/08/2013
Great place for Food and Health supplements. Large variety and a knowledgeable staff.
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