Use another company

Farmison & Co - www.farmison.com
★★★☆☆
2.9
48.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Llaughlin's review of Farmison & Co - www.farmison.com

“Use another company”

★☆☆☆☆

written by Llaughlin on 07/02/2014

I originally wrote this review on the company website but it was taken down the same day.

We have used farmison weekly essential boxes since November and have only had a good experience with 2 of the boxes. The products are generally good, it's the customer service that is the issue. There is no communication between management and staff. We have been trying to change the delivery day since the beginning of December with no success. We have been sent rotten /bad food and had to deal with a rude manager when I called about it. We have been contacted by members of staff with promises of complimentary items which we were later told we were not entitled to- they called us about these items, not the other way around! We were also given incorrect information in response to VERY basic questions.

The idea of a weekly box is a great one. If you are thinking getting some sent out- go for it. Just use a different company!

  • Weekly essentials box -£45 (inc. delivery)

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Bigdave1972's Response to Llaughlin's Review

Written on: 04/06/2014

Try Musclefood, cheaper & better quality. See reviews.

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