Eebria Reviews - www.eebria.com

★★★★★
4.7 / 5
94% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★★★★★

“Good service”

Written on: 11/07/2018 by Pricekt200 (1 review written)

Order complete and delivered in 72 hours - happy days… Read Full Review

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★★★★★

“Excellent Service”

Written on: 11/06/2018 by IanRR (1 review written)

Amazing beer, incredible service, great value. I would highly recommend EeBria to anyone, and everyone, who enjoys trying/discovering new craft beers (or ciders) produced by breweries across the UK. … Read Full Review

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★★★★★

“Can't wait to gift it!”

Written on: 08/06/2018 by McNeilms119 (1 review written)

I knew my boyfriend loves Wild Horse Beer but he thought it could only be bought at a pub in Llandudno, so I was very happy when I saw it could be purchased online! It was a reasonable price and offered a mix and match set with a glass. I ordered it 3 weeks in advance, assuming it was a small independent company that would take weeks to deliver... it arrived at my door 3 days later! I will definitely be using them again... I'm guessing for all of his future birthdays haha… Read Full Review

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★★☆☆☆

“Selling goods online should be fairly easy right? Not...”

Written on: 30/05/2018 by GoveranceMan (1 review written)

Placed the order, but couldn't pass age verification. I'm 5x, been at the same address 21 years, on the electoral roll for 8 years, what system are they using? They approved it manually fairly quickly. Order tracking number sent, saying "Parcelforce" with that weblink but number provided didn't work for Parcelforce - wrong length. Wrote to them and they replied "oh it's UPS" - not even a "sorry". UPS site said "label has been printed" and no further information. Nothing. 6 days after… Read Full Review

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★★★★★

“It's so easy!”

Written on: 04/05/2018 by McFarlandef264 (1 review written)

This is a great site if you like your beer!! It was very easy to find the brewery and ale that I wanted to order( tasted while on a cruise ship and nowhere near us).It has very clear information about the cost of delivery and I think very reasonable costs. I ordered on the Monday and it arrived Wednesday.....well boxed and all in one piece. I will definitely be using again… Read Full Review

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★☆☆☆☆

“Worst Customer Service experience for a long time”

Written on: 02/05/2018 by kensmith176 (1 review written)

I placed an order with plenty of time for my Son's birthday, only to find that the order had not been delivered, but returned to depot without informing me. Having contacted EEBRIA 4 times through their website, as for some bizarre reason they don't like to talk to people, I eventually received a glib e mail saying they would contact the supplier! No apology for the delay, or update as to what was happening. Given the tenor of the two e mails received from EEBRIA, I'm expecting these… Read Full Review

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★★★★☆

“Outstandingly customer service ”

Written on: 22/04/2018 by Aj226 (1 review written)

A great little company offering loads of beers. Struggled at first to register the address for delivery due to not being able to confirm the occupants were over 18, but Kai got back to me within minutes to ensure my order wasn't delayed. Kai then emailed me personally to say when the items were due.. Slight problem with the delivery company - the couldn't find the address - despite house number being on a sign and the front door - so left the delivery card in another address along the… Read Full Review

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★★★★★

“Excellent customer service ”

Written on: 12/04/2018 by Debbyc1 (1 review written)

Extremely helpful and professional company. Fantastic range, and quick and easy order process. The customer service was excellent. Highly recommended… Read Full Review

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★★★★★

“Great Ale Pronto!”

Written on: 24/01/2018 by CMW18 (1 review written)

Great way of accessing good local ales nationally. Easy to order, swift delivery, happy customer!… Read Full Review

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★★★★★

“Great Service”

Written on: 21/12/2017 by Janet1946 (1 review written)

There was a great range of choice from Eebria and I managed to get beers that I would not have been able to purchase elsewhere. The customer service was very efficient and helpful in getting a postage issue resolved (caused by me putting in an incorrect address!) and I am really happy with the service provided. Thank you!… Read Full Review

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★★★★★

“Gun brewery mixed case”

Written on: 14/12/2017 by Kayliegunn (1 review written)

Great service prompt delivery even at this busy time of year. Great to be able to access great craft beer when you dine one you love… Read Full Review

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★★★★★

“Fantastic, fast, efficient service”

Written on: 11/12/2017

I have used Eebria many times and each time they ensure that the experience is as smooth and fast as possible. My order came within 48 hours and I was kept updated throughout. Fantastic service, fast and reliable!… Read Full Review

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★★★★★

“Fantastic site with amazing range of craft beers!”

Written on: 27/11/2017 by ChelseaO'Keefe1967 (1 review written)

Check it out, so easy and so many great breweries to try… Read Full Review

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★★★★★

“Can't fault the service ”

Written on: 24/11/2017 by Fosteril232 (1 review written)

Can't fault the delivery service, the product arrived when they said it would. Nice and quick. However, I wasn't in, so they sent a card to tell me it was being held at the local post office. … Read Full Review

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★★★★★

“Extremely pleased”

Written on: 23/11/2017

Website easy to negotiate. Breakable articles very well packed. Speedy delivery… Read Full Review

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★★★★★

“Service with a fizz”

Written on: 16/11/2017 by ELGINBOY (1 review written)

Fantastic service with very quick turn round from ordering to delivery. Excellent customer service… Read Full Review

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★★★★★

“Fantastic service.”

Written on: 03/11/2017

Recently ordered some bottled craft beers from Padstow Brewery through Elbrus. I received the items i ordered today, which was much quicker than I expected. Service was very friendly - I initially had a query about the sell by date of the product, which was answered within 24 hours, professional and very prompt. I shall certainly be recommending this company to friends and family, and will hopefully be using again myself with no reservations. … Read Full Review

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★★★★★

“Quick and accurate!”

Written on: 25/10/2017 by Damian471 (1 review written)

Spot on. Good value for money for the delivery fee. The order came through exactly as ordered and within a couple of working days. Can't fault the service at all… Read Full Review

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★★★★★

“Sheppy's Cider Order”

Written on: 16/10/2017 by Beauf353 (1 review written)

A first class transaction from start to finish. Easy to use website.I was already aware of the quality of the cider, especially the 1916 Vintage reserve and the Dabinett.Great. I purchase wines,spirits and beers from other online sellers but I have never come across packaging that comes any where near the standard of the 'custom build' method used in this transaction. Thanks A happy Customer… Read Full Review

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★★★★★

“Excellent customer service ”

Written on: 13/09/2017 by Chrishasthorpe (1 review written)

A relative ordered online for my birthday and the cider appeared promptly. Unfortunately one of the bottles was broken but a quick couple of emails to customer service and a replacement issued. Will be buying again… Read Full Review

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