Baskets Galore Reviews - www.basketsgalore.co.uk

★★★★★
4.7 / 5
95% of users recommend this
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  • Value For Money

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★★★★★

“Excellent choice”

Written on: 23/07/2014 by ColetteJones (1 review written)

We wanted a gift for a poorly relative but struggled to find items that were suitable until we visited the baskets galore web site. The choice was fantastic and we managed to order a lot of suitable items… Read Full Review

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★★★★★

“SCANDALOUS”

Written on: 23/07/2014 by Clark482 (1 review written)

I sent my poorly mum a get well basket recently which was delivered super quick. The basket contained some mind puzzles, sweet and saviour treats and a book called Scandalous. I'm still not sure whether an eighty four old woman should be reading such a book, surely not great for the old ticker!! Anyway, she absolutely loved the basket of goodies especially the book! Would definitely recommend and will definitely use again. Many thanks Baskets Galore for putting a smile on my mum's… Read Full Review

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★★★★★

“Great selection to choose from and excellent service!”

Written on: 14/07/2014 by regc (1 review written)

As we are from Australia and our daughter is in London, the choice for a birthday gift was made easy from the wonderful selection available. we were so impressed with how our order was tracked and the prompt communication that was transmitted to us. The service before and after, acknowledging the delivery and receipt of our gift on time was brilliant! I have to say there is nothing not to like and we will most definitely be using Baskets Galore again. … Read Full Review

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★★★★★

“Fantastic Basket I love it ”

Written on: 11/07/2014

Quick delivery, and beautifully decorated and wrapped. Will definietly use again and suggest to friends!… Read Full Review

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★★★★★

“Fantastic service”

Written on: 05/07/2014 by Dayyo474 (1 review written)

Hamper was ordered and delivered in 24 hours! What a great service! Thanks… Read Full Review

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★★★★★

“Fantastic”

Written on: 25/06/2014 by TerrenceRice (1 review written)

The basket was by far the best value of similar products that I found, the delivery was super fast and the recipient was left speechless with delight at the gorgeous hamper. Would totally recommend and will definitely use again have bookmarked this site for future use. Thank you soooo much :)… Read Full Review

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★★★★★

“Great website! :-)”

Written on: 10/06/2014 by Alexluff28 (1 review written)

Love this website as something different to give for a gift. i have bought a few baskets and my family have always been so pleased with them! The first basket was for my mum in hospital and she was over the moon as all fresh fruit and some choclate. The second basket was the cheese and wine basket which my dad loved as it had all his favourite treats and something nice and different to give on fathers day. I would definitely recomend this website and will continue to come back and buy more!… Read Full Review

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★★★★★

“Baskets Galore Brunch Hamper”

Written on: 09/06/2014 by PatriciaPerfection (1 review written)

I have ordered online from Australia for delivery in UK on three occasions and Baskets Galore are outstanding in reliability, value,variety, quality of products and presentation. I cannot fault them in any areas. They are a relatively small company that provide caring and personalised service. They are also able to contacted if any help is needed in the buyers choices. Congratulations Baskets Galore.. The recipient of my latest gift, took her hamper to the London zoo as part of a night picnic… Read Full Review

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★★★★★

“Uneasy at first but finally pleased”

Written on: 04/06/2014

Wanted to express appreciation for favors done by National Trust staff at Little Moreton Hall. Was going to send something from the US but found prohibitive cost and problems involved. Checked out four UK sites and found Baskets Galore to be more reasonable and flexible for a custom basket. Because I made an error in my email address, I could not log in to check progress but the basket was delivered as originally promised, even before I finally made contact with BG. Ordered Thursday evening… Read Full Review

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★★★★★

“It was a surprise and my dad loved it.”

Written on: 03/06/2014 by Alexus417 (1 review written)

He loves fresh fruits and the birthday cake that was included just " put the icing on the cake". My dad was surprise as much as he was grateful for getting exactly what the doctor ordered… Read Full Review

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★★★★★

“Baskets Galore wonderful”

Written on: 28/05/2014 by juliekinsey (1 review written)

Excellent service. Basket delivered next day (paid extra postage). Baby hamper looks classy and understated, with nice quality items… Read Full Review

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★★★★★

“AGE MATTERS BIRTHDAY BASKET”

Written on: 23/05/2014 by dsmreviews2014 (1 review written)

Sent this gift basket to a friend on his 60th birthday. The basket was well received and he was absolutely delighted with all the products especially the M&S birthday cake. I would certainly use this service again. Easy, straight forward and secure transaction. I would certainly recommend Baskets Galore… Read Full Review

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★★★★★

“unique gift!”

Written on: 22/05/2014 by deemama (1 review written)

I Was truly overwhelmed to receive my gift, I've just my second operation for cancer, a mastectomy and have been receiving lots of flowers, however this gift was truly unique. It contained a variety of items, a book and magazine to keep me occupied, a welcome distraction from cancer literature! A tasty box of chocolates to treat myself to while chilling with my read, a lovely scented candle to relax me and decadent beauty products to pamper my poor body with!Thankyou very much for my basket… Read Full Review

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★★★★★

“lovely basket,fantastic present”

Written on: 15/05/2014

arrived home in Scotland on Monday night from New Zealand after visiting my son and his wife and two grandchildren. Two days later a parcel arrived at my house welcoming me back home and thanking me for a great holiday with them. i was very pleased with the lovely presentation basket, everything was first class, i would definately order from this company… Read Full Review

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★☆☆☆☆

“Not delivered on right day”

Written on: 15/05/2014 by Carter476 (1 review written)

I am not happy at all with the service I got, I paid extra for Saturday special delivery when my sons birthday was, and sent it to where he was staying till Sunday night, and it didn't arrive. As food it is totally useless now, I need to get a friend to forward it on to his university. Total waste of time and money, not to mention my son received nothing on his birthday. If a customer pays extra for Saturday delivery that is exactly what they should get! Totally unhappy customer. Karen Gibb… Read Full Review

Basketsgalore's Comment

Written on: 15/05/2014

Hi, we were most disappointed to see you had submitted this review despite our emails to explain that unfortunately you did not in fact select Saturday delivery. Delivery was attempted on a next working day basis (Monday) & then we followed up to arrange a Tuesday delivery attempt when we noticed no-one was at home on Monday to sign for it.

We apologised that there had been some confusion on your part, but unfortunately when your order was placed you had only selected "Next Available Day" and not the “Saturday” upgrade. This meant you were not charged for a Saturday delivery either.

Unfortunately as the Saturday option wasn't selected (and therefore not charged for), the system didn't flag it as needing to be upgraded to Saturday & delivery was attempted on Monday as per our delivery terms.

You also mention delivery being up to a week late & that you had to get a friend to forward it onto his University. Our Customer Service Team in fact contacted your son when they noticed no-one was at home on Monday to sign for the gift. They were then able to change the delivery address to a more convenient one for him & the gift was delivered the very next day, Tuesday.

We also wrote to assure you that all the contents would be fine for consumption and so they would not be wasted. We trust he is now enjoying the contents & that you can now appreciate our level of Customer Service. If you ever need to check any details on an order please just drop us an email. We respond very quickly & can make sure it is scheduled for your preferred date etc.

Many thanks, Chloe @ BG

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★★★★☆

“Big help with delivery!”

Written on: 15/05/2014 by Rogers293 (1 review written)

We had a few challenges with the delivery of our basketsgalore fruit & muffin basket. When I contacted basketsgalore customer service, they were most helpful, and the basket was located and made it to our daughter successfully. The basket contents were delicious. If it wasn't for the help of customer service, we may not have had this happy ending. Their support was very much appreciated… Read Full Review

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★★★★★

“Outstanding!”

Written on: 14/05/2014 by MamaGriff (1 review written)

With three loved ones very poorly in hospital or at home, I was anxious to send them a very special care bear package that would arrive as quickly as possible and with the best quality produce. I picked a total winner with Baskets Galore, who have been outstanding in every respect. The speed of delivery, the brilliant selection of choice, the super-easy website, and the helpful customer service were all second to none. I was given good advice about delivering to hospitals, and about the kind… Read Full Review

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★★★★★

“Astoundingly Good Service!”

Written on: 12/05/2014 by JennyHoff (1 review written)

I am amazed. Ordered a hamper on Friday for delivery to a friend's seriously ill 2 year old at the hospital. Within half an hour I had been contacted by email to check that he would still be in hospital or would I rather they deliver to a home address. Paid for the 2-3 day service, yet the hamper was delivered Today (Monday). In my book that's a next day service. The delivery was very easy to track, the information accurate and the speed of response superb. What more can I say? Thank you so… Read Full Review

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★★★★★

“Excellent service”

Written on: 08/05/2014 by Lucy14 (3 reviews written)

What excellent service. I ordered a basket of goodies and the process could not have easier. There was a great choice of gifts and it was easy to find the right one. The delivery options were good and my gift arrived on time and was better than expected. The recipient was absolutely delighted. I could not recommend this company enough, very, very good service, excellent choice and first class delivery. Thank you… Read Full Review

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★★★★★

“Excellent service”

Written on: 08/05/2014 by Lucy14 (3 reviews written)

What excellent service. I ordered a basket of goodies and the process could not have easier. There was a great choice of gifts and it was easy to find the right one. The delivery options were good and my gift arrived on time and was better than expected. The recipient was absolutely delighted. I could not recommend this company enough, very, very good service, excellent choice and first class delivery. Thank you… Read Full Review

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