Baskets Galore Reviews - www.basketsgalore.co.uk

★★★★★
4.7 / 5
95% of users recommend this
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  • Value For Money

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★★★★★

“Mother's Day Delight”

Written on: 16/03/2015 by anFox357 (1 review written)

My mother just received her gift from Baskets Galore and was positively ecstatic! Just the job when you live abroad and can't be there for Mother's Day. Thanks for a great service. Lovely quality selection. It loos good and tastes good too… Read Full Review

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★★★★★

“absolutely brilliant”

Written on: 13/03/2015 by kgWarner269 (1 review written)

I wanted to get my mother a mother's day gift as I couldn't make it to see her in person so thought i would try this. It arrived exactly when scheduled and she is absolutely delighted with it. I am so happy I discovered this website and service. The baskets are so nice and the price is very reasonable. The products are great quality and it is such a nice gift for any occasion. I will definitely be using this service again. I liked everything about the whole experience. there was nothing else… Read Full Review

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★★★★★

“Effortless and fast delivery”

Written on: 13/03/2015 by Destineep484 (1 review written)

Found the process of ordering very good, delivery was very fast and prompt and the recipient was delighted with the Hamper… Read Full Review

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★★★★★

“Beautiful & Stunning!”

Written on: 27/02/2015 by Hayley1973 (1 review written)

I ordered two Easter baskets for my children yesterday and received them today! WOW, absolutely beautiful, beautifully packed and presented and packed with top quality products, I am so excited when the children receive them from the Easter Bunny! The customer service is also excellent, feels like you are dealing with a friend! Mother's Day is coming up so can't wait to get ordering again. Everyone needs to look at this beautiful site! Xxx… Read Full Review

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★★★★★

“Basket of Delights!”

Written on: 28/01/2015

I ordered the Great Taste Award Silver hamper as a gift for my daughter who has just moved to London. The website was so simple to use and allowed me to add extras items to the hamper such as wine, organic tea and extra cheese. I received a tracking number so could clearly monitor the progress of the delivery. My daughter was absolutely delighted with the hamper and commented on the high quality of the contents. 10 out of 10 for an excellent hamper and exceptional service. I will… Read Full Review

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★★★★☆

“nicely presented.”

Written on: 23/01/2015

My friend was feeling under the weather so I decided she needed lots of cheering up. I normally buy of a different hamper site but I just happened to come on this one. Very different and had everything in it she loved. A beautiful book and of course all the yummy treats. She was delighted. The only thing I think is quite expensive is the delivery charge. Other sites are far cheaper ie less than €10 or sometimes free if you go past €50. Other than that the hamper was delievered on time and… Read Full Review

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★★★★★

“Great Service”

Written on: 22/01/2015 by Beachsf1948 (1 review written)

Absolutely brilliant service ( I dealt with Roma ) A pleasure to deal with, I had to make a few changes after I had confirmed the order and the were very accomadating and were happy to help, always with a speedy and helpful reply via Email. My friend was delighted with her hamper… Read Full Review

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★★★★★

“Absolutely gobsmacked!”

Written on: 30/12/2014

What a surprise our basket was! A couple of days before Christmas, not expecting any surprises, lo and behold ... I get a call from a courier asking for directions to my house. The suspense ... the utter anticipation at opening the package and the sheer delight at a most beautiful basket full of goodies - sent by my son who is on peacekeeping duties in the Lebanon for Christmas. I had never heard of Baskets Galore until that moment but, in view of the gorgeous delights in the hamper, I will… Read Full Review

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★★★★★

“The best hamper ever!!!”

Written on: 27/12/2014 by McCoyyx255 (1 review written)

I have just opened an amazing present from a friend of an amazing hamper from Baskets Galore and it has been the best surprise!! I thought I would never stop finding amazing gifts... Mince pies, cake, chutneys, cheeses , chocolate... The smoked salmon we have already tasted with the Dirty Oatcakes - beautiful :-) Along with a beautiful glass of red wine. Thank you so much x… Read Full Review

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★★★★★

“baby boy basket”

Written on: 21/11/2014 by 1994Hartley (1 review written)

I received a beautiful basket in the post from my work colleagues following the birth of my son. The basket contained some beautiful baby clothes and a cute soft teddy and was presented really well.it was such a lovely gift… Read Full Review

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★★★★☆

“Best Gift Basket Option”

Written on: 20/11/2014 by ttal (1 review written)

Having family overseas makes gift giving difficult at the best of times. Since we all love food and wine, we found that Baskets Galore offers the best selection and value for money. They have been very good at delivering (when our son was not home) to accommodate his schedule. We had a problem once but customer service quickly sorted it out. Of course, there is always room for improvement, some of the items could be a little more generous (cheeses especially) but overall, we are very… Read Full Review

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★★★★★

“Early Birthday Surprise”

Written on: 13/11/2014

I have recently flown the nest and moved to the U.K, from Australia, and this will be the first birthday I have not celebrated with my family. I was hugely surprised to be delivered a giant gift basket full of goodies from my Mum - while the gift basket was delivered a few weeks before my birthday (I think this was probably due to Mum's lack of online ordering skills) it was so nice to receive and a great early birthday present. Mum was incredibly impressed with the turn around time of the… Read Full Review

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★★★★★

“Something for baby, something for me”

Written on: 12/11/2014 by JasiahLane137 (1 review written)

I have just received a Proud Parents hamper. Such a lovely surprise on the first day my husband is back at work. I tucked straight into the chocolates!! The wine can wait until he comes home. I am looking forward to baby bathtime to give him a massage. My son has slightly dry skin, so the organic lotions will be soothing for him… Read Full Review

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★★★☆☆

“Great service but looked better on website”

Written on: 07/11/2014

Really excellent service but the hamper looked bigger on the website. Doesn't look like it is value for money so a little disappointed… Read Full Review

Basketsgalore's Comment

Written on: 28/01/2015

Hi there, thank you for your comments. We are sorry to hear you were disappointed with the size of the gift basket. This is the first anyone has every expressed doubts over the size or value of our gifts as we include full size, high quality items. The gift baskets also come from a central dispatch point and so are always as described. Unless of course an item or flavour is out of stock, but then it would be upgraded for you. The only thing we can think of is that for photography purposes some items are lifted out of the basket to display them. Whereas when the basket is packaged and sent via courier they are packed more compactly to avoid breakages & to fit all the goodies in. Perhaps some of the items were underneath others etc & you didn't notice them before passing the gift on. You have reviewed as a guest & so we can't tell which order you refer to sorry. Please drop us an email if you would like us to look into it. Thanks again, The BG Team

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★★★★★

“Great, prompt service”

Written on: 21/10/2014 by sc0ttie (1 review written)

Ordered a baby basket gift - Fast, efficient delivery and lovely quality products - worth the money… Read Full Review

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★★★★★

“ABove the call of duty!”

Written on: 07/10/2014 by Kitwmichael (1 review written)

I left it late to order a birthday hamper for my Mum in Belfast and the web-site would only show delivery for the day after her big day. I called to see if anything could be done and I was told that the overnight courier had already made their pick up and that the next pick up would be on the following day (too late for delivery on my Mum's birthday). When the customer service agent heard how disappointed I was, she offered to take my Mum's hamper home with her that night and get her husband… Read Full Review

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★★★★★

“excellent prompt service!”

Written on: 06/09/2014

Great selection and very efficient. An ideal thank you gift and the enclosed card was perfect. wIll definitelay recommend to friends and family… Read Full Review

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★★★★★

“Brilliant surprise!”

Written on: 16/08/2014 by aeh1819 (1 review written)

We received a lovely basket from our family in the States. I'm always looking for a good gift basket company, so I'm a little annoyed my sister-in-law discovered Baskets Galore before I did, but very, very pleased we both know now! Our basket included beautiful fruit, top quality sweet and savory treats, and a gorgeous plant that we'll enjoy for quite some time. We received our basket as a gift, so I haven't yet ordered directly from Baskets Galore, but after enjoying this special surprise… Read Full Review

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★☆☆☆☆

“Surprise ruined ”

Written on: 15/08/2014 by Braxton176 (1 review written)

I ordered a gift for a colleague who is gone on maternity leave , It was the special delivery girl basket, first of all I got notification item was delivered but I got no text from the recipient to say it was received. I had to contact my colleague to see if she received it the next day she replied no (this was supposed to be a surprise) I called Baskets Galore and was told they would look into it with the courier. In the meantime they came back and said it was delivered to the correct address… Read Full Review

Basketsgalore's Comment

Written on: 18/08/2014

Hi. We are so disappointed to see your comments. As you are aware this was an unfortunate mistake by the Parcelforce driver who delivered to the wrong house, and an electrician working there signed for the package. As the time we spoke we were unaware that delivery was made to the incorrect house. After checking and finding out that she wasn’t in receipt of the package we immediately contacted Parcelforce to make them aware of the mistake. The driver then drove straight back to recover the package, but unfortunately no-one was at home. He carded the house explaining his mistake, and the lady living in the house very kindly offered to drop the parcel to the correct house the next day on her way home from work. Delivery was 2 days late, and for this we have sincerely apologised.

Regarding your comments about the quality of the gift basket itself, we are completely shocked and dismayed. In 12 years of trading we have never received such derisory feedback about any of our products. Our baby baskets are filled with the highest quality clothing made by premium British manufacturers such as Frugi Organics, Olive & Moss Design House London and Natures Purest Organics. Our toys are made by world famous, top quality manufacturers such as Lamaze and Gund.

The adjectives you have used to describe the basket are extremely worrying. As such I would welcome the opportunity to see the photographs of which you speak, as the Special Delivery Baby Basket is a luxury item and I would question if the photographs are of the basket we sent.

As Basketsgalore it our policy is to exceed our customer expectations. We were aware that the delivery service provided by Parceforce was less than satisfactory, and had endeavoured to rectify it for both you and Helen. Had we been aware of your disappointment with the basket we would have done everything in our power to resolve it to your satisfaction. As such we trust you will not mind if we contact you privately to discuss.

Kind regards, Lauren, Customer Care.

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★★★★★

“super duper hamper”

Written on: 29/07/2014 by annedalzell (1 review written)

I have ordered Baskets Galore hampers for a few of my friends and family over the years for a number of reasons including I like supporting local businesses and their website is so easy to use and accessible. Added to that the products seem of the very highest quality and are fantastically priced so I knew I was on to a winner. When I received my first ever Baskets Galore hamper in the post for me and my little family to enjoy I was really, really excited. It arrived the next day, was… Read Full Review

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